Michael is a seasoned business professional with a wealth of experience working with public and private organizations. Throughout his career, he has served in multiple roles and earned recognition as an inspirational speaker, course facilitator, teacher and innovator. As an advocate of generational and cultural diversity, Michael's expertise is educating and supporting organizational leaders to enhance employee engagement and productivity. Michael has shown a strong aptitude for innovative thinking and problem-solving throughout his career. He consistently seeks new approaches and creative solutions to address the challenges organizations and their leaders face.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Chaplain
01.2013 - Current
Provide emotional, religious, and spiritual care, cultivating trusting relationships within the community.
Developed and taught topical and exegetical messages on Godly living.
Offer tailored ethical consultation focused on healing individuals.
Collaborated with individuals in resolving spiritual and emotional issues.
Mentored, discipled, and guided those who aspire to deepen their spiritual relationship with God.
Managing Partner / Business Owner
Palazzo Consulting and Training, LLC
Allentown
02.2001 - Current
Presented and produced staff development workshops as a certified facilitator for Franklin Covey - Seven Habits and Leadership Workshops.
Created Generational Leadership Training for Recruitment and Retention.
Developed content and course syllabi for "Train the Trainer - client-specific workshops for senior and middle management.
Administered various cultural and behavioral assessments designed to increase employee engagement, emotional intelligence, and overall productivity.
Led strategic planning initiatives to enhance operational effectiveness and and employee performance.
Mentored senior and middle management fostering a collaborative work environment and skill development.
Established benchmarks for performance indicators to assess organizational effectiveness and drive improvements.
Established key performance indicators to assess organizational performance and drive improvements.
Analyzed industry trends to identify opportunities for innovation and competitive advantage.
Negotiated high-value contracts with clients, securing profitable partnerships for the company.
Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
Established and maintained strong relationships with customers, vendors and strategic partners.
Fostered a culture of innovation, encouraging cross-functional collaboration to achieve business objectives.
Cultivated relationships with stakeholders, enhancing partnerships and aligning business objectives.
Managing Partner / Business Owner
Wireless Cellular and SAT COM Dealer
01.1990 - 01.2001
Worked with emergency managers to provide terrestrial and satellite communications during disasters.
Traveled nationally to deliver products and services during hurricanes and natural disasters.
Spoke at regional and national events on emergency/disaster communications and applications.
Education
Masters (MA) - Chaplaincy, Applied Christian Ministry
Liberty University
Lynchburg, VA
01.2024
Bachelor of Arts (BA) - Biblical & Theological Studies
Regent University
01.2021
Skills
Course Content Creator
Facilitator for various business leadership content, including Franklin Covey Seven Habits, Franklin Covey Leadership
ICF Professional Coach
Course Graduate - Dale Carnegie - How to Win Freinds
Expository Biblical Teaching
Bible Study Research and Preparation
Spiritual Discipleship
Practical Theology Application
Spiritual and Relational Counseling
Certification
Clinical Pastoral Education CPE 1 - Liberty University (2023)
Certified Leadership Coach & Course Facilitator, Franklin Covey Training Solutions
Dale Carnegie Graduate Course Trainer
Professional Coach
Certified DISC Practitioner
Certified Behavior Consultant and Leadership Coach/ Facilitator
Certified Faith-Based Chaplain
Timeline
Chaplain
01.2013 - Current
Managing Partner / Business Owner
Palazzo Consulting and Training, LLC
02.2001 - Current
Managing Partner / Business Owner
Wireless Cellular and SAT COM Dealer
01.1990 - 01.2001
Bachelor of Arts (BA) - Biblical & Theological Studies
Regent University
Masters (MA) - Chaplaincy, Applied Christian Ministry