Michael Palin
Minnetonka,MN
Summary
Detail-oriented Plumbing Foreman with expertise in plumbing installation and code compliance. Proven ability to manage projects effectively while ensuring customer satisfaction and safety standards.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Plumbing Foreman/Master Plumber
Spriggs Mechanical
Saint Paul, Minnesota
07.2020 - Current
- Managed plumbing installation and maintenance projects for residential and commercial sectors.
- Ensured code compliance to mitigate risks of fines and operational disruptions.
- Provided precise estimates of time, materials, and labor for project planning.
- Facilitated training sessions on safety procedures and equipment handling for new technicians.
- Collaborated with project managers to plan and execute effective plumbing solutions.
- Analyzed blueprints to determine scope of work required for plumbing projects.
- Maintained accurate inventory records of tools and materials utilized on job sites.
- Resolved customer complaints related to services delivered by staff members.
Community Leader/Store Manager
Walgreens
Plymouth, Minnesota
05.1999 - 02.2020
- Managed daily store operations, ensuring compliance with company policies and safety regulations to create a reliable shopping experience.
- Developed team members through targeted training to elevate customer service standards.
- Adjusted staffing levels based on sales trends to maximize performance efficiency.
- Resolved customer complaints promptly, enhancing customer satisfaction and contributing to a welcoming shopping environment.
- Ensured strict adherence to safety protocols and operational guidelines.
- Documented employee performance reviews to inform targeted development initiatives and support team growth.
Education
Bachelor of Science - Technology Education/Industrial Arts
St. Cloud State University
Saint Cloud, MN05-2006
Master Plumber -
Local 15
Maple Grove, MNSkills
- Plumbing installation
- Code compliance
- Project management
- Customer relationship management
- Effective communication
- Attention to detail
- Blueprint analysis
- Time management
- Safety protocols
- Backflow prevention
- Problem-solving aptitude
Certification
- Master Plumber License PM807188
- Backflow Prevention Rebuilder BF804089
- Saint Paul Certificate of Competency
- Minneapolis Certificate of Competency TLIC26401
Accomplishments
- Golden Wrench Award
- St Cloud State University Deans Honor Roll
Timeline
Plumbing Foreman/Master Plumber
Spriggs Mechanical
07.2020 - Current
Community Leader/Store Manager
Walgreens
05.1999 - 02.2020
Bachelor of Science - Technology Education/Industrial Arts
St. Cloud State University
Master Plumber -
Local 15