Michael Palmer
Nashville,TN
Summary
Experienced with coordinating transport logistics and managing fleet operations to ensure timely and efficient deliveries. Utilizes strong leadership and organizational skills to enhance team performance and achieve operational objectives. Track record of effective route planning and problem-solving to optimize transport efficiency and service quality.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Patient Transport Supervisor Driver
Primecare Home Care Services
02.2023 - Current
- Implemented new technology solutions to improve overall transport operations efficiency and accuracy in recordkeeping.
- Collaborated with other supervisors to maintain consistency in policies and procedures across all transportation teams within the organization.
- Coordinated closely with human resources department on matters related to employee recruitment, selection, and retention—helping to attract and retain top talent within the transport team.
- Managed compliance with local, state, federal regulations governing commercial transportation activities—ensuring adherence to all legal requirements without compromising service delivery standards.
- Cultivated a team-oriented work culture that encouraged collaboration, open communication, and mutual support among employees at all levels within the department.
Program Coordinator
Vanderbilt Hospital
01.2015 - 04.2022
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
House Supervisor
Preferred Alternatives
02.2011 - 02.2014
- Streamlined communication between departments for improved patient flow and satisfaction.
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
- Reviewed clinical documentation to asses standards and quality of care.
- Provided emergency response during shifts and when on-call.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Enhanced patient care by implementing efficient processes and utilizing resources effectively.
- Administered medications subcutaneously, orally and via IV.
Tech Supervisor
State of Tennessee (Coverbottom)
05.1999 - 12.2010
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Bachelor of Science - Health Care Administration And Planning
University of Virginia
Charlottesville, VA05-1999
High School Diploma -
Strafford High School
Nashville, TN05-1995
Skills
- Logistics Optimization
- Transportation Regulations
- Health and safety compliance
- Route Planning
- Scheduling Coordination
- Fleet Management
- Cost Control
- Dispatch operations
- DOT Compliance
- Documentation skills
Certification
- Crisis Prevention Intervention [November,2024
- CPR
Timeline
Patient Transport Supervisor Driver
Primecare Home Care Services
02.2023 - Current
Program Coordinator
Vanderbilt Hospital
01.2015 - 04.2022
House Supervisor
Preferred Alternatives
02.2011 - 02.2014
Tech Supervisor
State of Tennessee (Coverbottom)
05.1999 - 12.2010
- Crisis Prevention Intervention [November,2024
- CPR
Bachelor of Science - Health Care Administration And Planning
University of Virginia
High School Diploma -
Strafford High School
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