Dynamic and results-driven Shop Manager with over 5 years of experience in overseeing shop operations, leading teams, and driving sales growth in high-volume environments. Skilled in customer service, staff training, inventory management, and visual merchandising. Adept at creating and implementing strategies to enhance customer satisfaction, improve operational efficiency, and achieve sales targets. Proven ability to foster a positive, team-oriented culture while ensuring high standards of service and shop presentation. Strong communicator with a keen eye for detail and a commitment to driving profitability and maintaining store compliance.