Michael Paluzzi
Eastvale,CA
Summary
Detail-oriented Investigator with strong leadership skills and history in management. Offering exceptional communication skills and network of community resources. Well-versed in law enforcement cases at the highest levels of the state and federal judicial system. Assisted fellow employees, superiors and community leaders in complex investigations of crimes against people, property crimes and organized crime. Background in federal investigations utilizing online open source and law enforcement data bases as well as physical surveillance. Well-versed in research, analysis and strategic planning. Exceptional leader focused on resolving difficult and complex cases. Results-oriented Investigator with diverse experience in law enforcement and retail settings. Independently handles long-term investigative cases. Adept at partnering with colleagues and other agencies to gather investigative data. Known for excellence in detailed reports and a superb ability to manage a case from its inception to prosecution.
Overview
14
14
years of professional experience
Work History
Police Officer
San Bernardino Police Department
San Bernardino, CA
01.2014 - 10.2023
- Served as a member of the FBI's Gang Impact team where I conducted and organized large scale multi jurisdictional and multistate operations and investigations.
- 8 year veteran of the department's SWAT team and Specialized Enforcement Bureau where I served as a Team Leader, Sniper, and Breacher.
- Organized and planned large scale SWAT operations that involved law enforcement agencies, local municipalities, and local government agencies.
- Attended LAPD active shooter instructor school allowing me to teach active shooter and physical security standards to the department as well as local businesses.
- Coordinated training events and developed curriculum to be implemented by team members.
- Accomplished multiple tasks within established timeframes.
- Conducted and led complex investigations individually as well as part of a team.
- Conducted interviews and interrogations. Prepared documents and reports accurately and in a timely manner to aid in the prosecution of arrestees.
- Worked as a gang investigator and court appointed expert conducting high level investigations and authoring search warrants relevant to gangs and narcotics.
- Served as a member of the Special Enforcement Team working in the fields of narcotics, gangs, vice, and quality of life related investigations.
- Served as a member of the BMET team where I established relationships with local businesses to address transient and quality of life related issues. Implemented plans to maintain professional and safe environments for employees and patrons of local businesses.
Correctional Officer
Federal Bureau Of Prisons Department Of Justice
Victorville, CA
06.2012 - 01.2014
- Provided supervision, care and correctional treatment of inmates.
- Maintained institution security contributing to the health and welfare of the inmates and the promotion of good public relations.
- Enforced rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody.
Assistant Store Manager
STARBUCKS COFFEE COMPANY
Ontario, CA
08.2011 - 06.2012
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Implemented theft prevention policies to minimize potential stock loss.
- Communicated issues and challenges to corporate leadership, providing possible solutions.
- Developed storewide initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Assistant Store Manager
Walmart
Colton, CA
09.2010 - 08.2011
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Implemented theft prevention policies to minimize potential stock loss.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Trained and guided team members to maintain high productivity and performance metrics.
Asset Protection Associate
Walmart
Colton, CA
06.2009 - 09.2010
- Controlled reduction of loss inventory by protecting company assets.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Contacted local authorities and apprehended shoplifters.
- Patrolled store departments to check for suspicious activities.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports for internal and external crime, burglary, or theft.
- Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
Education
Bachelor of Arts - Sociology
Chapman University
Orange, CA03.2010
Skills
- Emergency Planning
- Data-Driven Approaches
- Legal Compliance
- Criminal Investigations
- Civil Laws
- Planning and Coordination
- Relationship Building and Management
- Risk Mitigation
Accomplishments
- Served on the S.W.A.T. team and Violent Street Crimes Unit for 8 years.
- FBI Gang Impact Team
- Homeland Security Task Force Officer.
- Active Shooter Instructor
Timeline
Police Officer
San Bernardino Police Department
01.2014 - 10.2023
Correctional Officer
Federal Bureau Of Prisons Department Of Justice
06.2012 - 01.2014
Assistant Store Manager
STARBUCKS COFFEE COMPANY
08.2011 - 06.2012
Assistant Store Manager
Walmart
09.2010 - 08.2011
Asset Protection Associate
Walmart
06.2009 - 09.2010
Bachelor of Arts - Sociology
Chapman University