Michael Paragas
San Diego,CA
Summary
Highly reliable bartender with a service-oriented mindset and strong multitasking skills. Experienced in training staff and efficiently managing bar operations, committed to ensuring guest satisfaction and upholding industry standards.
Overview
9
9
years of professional experience
Work History
Bartender/Waiter
TopGolf
Virginia Beach, VA
08.2023 - 02.2026
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business through positive interactions.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Trained new staff on bar procedures, drink recipes, and customer interaction techniques.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender/Waiter
Cinema Cafe Edinburgh
Edinburg, VA
04.2017 - 08.2023
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Trained new servers on menu items, service protocols, and cash handling procedures.
- Collaborated with kitchen staff to streamline food preparation processes.
- Implemented upselling techniques to enhance sales and improve guest experience.
- Resolved customer complaints swiftly, maintaining positive dining atmosphere.
- Managed high-volume bar operations, ensuring timely service and customer satisfaction.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma -
University City High School
San Diego, CAAssociate of Arts -
Tidewater Community College
Norfolk, VASkills
- Strong multitasking
- Customer service
- Highly reliable
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Service-oriented mindset
- Alcohol awareness
Timeline
Bartender/Waiter
TopGolf
08.2023 - 02.2026
Bartender/Waiter
Cinema Cafe Edinburgh
04.2017 - 08.2023
High School Diploma -
University City High School
Associate of Arts -
Tidewater Community College