Michael Pardee
Jacksonville,NC
Summary
Enthusiastic Grocery Stocker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Grocery Stocker
Piggly Wiggly Grocery Store
11.2022 - 02.2024
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Streamlined product restocking processes for increased efficiency and reduced time spent on tasks.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Consistently lifted materials weighing as much as 60 pounds.
Sales Associate, Associate Manager, Store Manager
E.J. Pope & Son (Handy Mart)
09.2004 - 10.2020
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Recommended complementary purchases to customers, increasing revenue.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Mentored and supported up to 10 customer service department employees to create strong workplace culture.
Combat Medical Specialist
North Carolina National Guard
09.1998 - 12.2010
- Communicated patient information and updates to hospital staff for smooth transition.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Coordinated with medevac crews for efficient transportation of casualties from point-of-injury sites to definitive care facilities.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Assisted in evacuating injured personnel for further treatment, ensuring their safety and stabilization during transport.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Maintained more than 30 medical files for assigned company.
Education
High School Diploma -
Dixon High School
Holly Ridge, NC06.1999
Skills
- Heavy Lifting
- Product restocking
- Retail Merchandising
- Organization and Categorization
- Hourly shift management
- Database Maintenance
- Revenue Growth
- Product Development
- Employee Development
- Operational Efficiency
- Inventory Control
- Effective leader
Certification
- Corporate Level Manager Training Program, E.J. Pope & Son Inc. - March 11, 2009
- Certified Store Operator, North Carolina Petroleum and Convenience Marketers - July 9, 2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Grocery Stocker
Piggly Wiggly Grocery Store
11.2022 - 02.2024
Sales Associate, Associate Manager, Store Manager
E.J. Pope & Son (Handy Mart)
09.2004 - 10.2020
Combat Medical Specialist
North Carolina National Guard
09.1998 - 12.2010
High School Diploma -
Dixon High School