Issued receipts and processed refunds, credits, or exchanges.
Responded to customer needs through competent customer service and prompt problem-solving.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Educated customers on online sales and how to access them through the use of the Just 4U program.
Undergraduate Assistant I
The University of Texas at El Paso
09.2023 - 06.2024
Assisted the head scheduling coordinator with clerical and administrative task surrounding events occurring in the University of Texas at El Paso with use of university policies and guidelines as well as El Paso County safety guidelines and laws.
Led and organized more than 100+ student organizations through the use of University guidelines and policies. Optimized and met deadlines within university guidelines.
Developed and coordinated the use of multiple events organized by both student and university organizations, from weekly meeting to new student orientations.
Busser
Carlos and Mickeys
01.2023 - 09.2023
Cleared and wiped down tables in a timely manner to ensure customer satisfaction and health and safety standards.
Assisted in training new hires resulting in 3 fully trained employees whom have gone on to be promoted into higher positions.
Assisted in back of house operations ranging from basic level food preparation to full kitchen clean up at end of shift.
Education
Bachelor of Science in Aerospace Engineering -
The University of Texas At El Paso
500 West University Avenue
12.2027
Skills
Certified to handle food stuffs in the state of Texas
Certified through Cengage Mindtap in th operation and use of Microsoft Word, Power Point, Excel and Outlook
Affiliations
BPA: State Qualifier for Impompteu Speaking
Academic Decathalon: Placed topped three in Math, Reading and Speaking events
UIL: Particpated in UIL Science, Social Studies and Current Events