Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Parham

Houston,TX

Summary

I am a positive, upbeat and reliable Operations manager bringing 10 years of experience as a team leader. Well versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels. Knowledge about operating equipment, focused with attention to detail, safety and company policy. Strong leadership skills, able to prioritize, delegate tasks and make sound decisions quickly while maintaining a focus on the bottom line. Motivated, enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Courteous and cordial with strong desire to coach and train employees to reach maximum potential. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

12
12
years of professional experience

Work History

Operations Manager

US Logistics Solutions
Houston, TX
02.2022 - 06.2024
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Maintained adequate staffing to meet objectives within budget.
  • Trained employees on additional job positions to maintain coverage of roles.

Supervisor/Dock Manager

US Logistics Solutions
Houston , TX
08.2016 - 02.2022
  • Responsible for the daily operations to meet standards of service, productivity and quality.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Conferred with human resources to recruit, onboard and mentor new team members.
  • Evaluated, reconfigured and performed equipment maintenance to support operational goals.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Upheld company standards and compliance requirements for operations and cleanliness.

Shift Lead

Forward Air Solutions
Houston , TX
06.2014 - 08.2016

Dispatcher

Forward Air Solutions
Houston, TX
05.2012 - 06.2014

Education

Associates Degree in Marketing - Marketing

Sacred Heart Junior College
Cayo District, Belize C.A
08.2002

Skills

  • Team Supervision
  • Computer skills
  • Hiring and training
  • Issue and conflict resolution
  • Lead generation
  • Staff development
  • forklift
  • Staff Development and Oversight
  • Warehouse Oversight
  • Warehouse Safety
  • Critical Thinking
  • Conveyor Systems
  • Loading and Unloading

Timeline

Operations Manager

US Logistics Solutions
02.2022 - 06.2024

Supervisor/Dock Manager

US Logistics Solutions
08.2016 - 02.2022

Shift Lead

Forward Air Solutions
06.2014 - 08.2016

Dispatcher

Forward Air Solutions
05.2012 - 06.2014

Associates Degree in Marketing - Marketing

Sacred Heart Junior College
Michael Parham