- Gym Workouts
- Golfing
- Baseball
- Spending time with my son Roman
Michael Park
Vancouver,MI
Summary
Proven leader and skilled forklift operator, adept at warehouse organization and problem-solving, enhanced Diversified Consultants Inc.'s efficiency through strategic planning and team supervision. Excelled in optimizing workflows and boosting customer satisfaction, demonstrating exceptional communication and analytical skills. Achieved significant improvements in sales strategies and team productivity at Premier Auto Group, with a focus on market trends and customer needs.
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
16
16
years of professional experience
Work History
Warehouse Forklift Operator
ODOC
03.2020 - 01.2025
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
Collections Supervisor
Diversified Consultants Inc.
08.2012 - 10.2019
- Supervised and monitored a team of 12 collection agents.
- Enhanced collections efficiency by implementing and monitoring strategic collections plans.
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Streamlined department operations by optimizing workflows, policies, and procedures.
- Maintained a high level of customer satisfaction through professional communication and dispute resolution tactics.
- Enforced state and federal collection laws FDCPA.
- Monitored live collection calls.
- Met monthly collection quotas.
- Established performance metrics to evaluate team success and identify areas for improvement.
Sales Manager
Premier Auto Group
02.2009 - 08.2012
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Crafted targeted campaigns for increased market penetration and brand visibility.
- Cultivated a high-performing sales team for improved morale and increased productivity.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Associate of Science - Communications
Portland Community College
Portland, OR06-2005
Skills
- Forklift operation
- Team builder and motivator
- Supervisor/Managerial experience
- Problem-solving
Interests
Timeline
Warehouse Forklift Operator
ODOC
03.2020 - 01.2025
Collections Supervisor
Diversified Consultants Inc.
08.2012 - 10.2019
Sales Manager
Premier Auto Group
02.2009 - 08.2012
Associate of Science - Communications
Portland Community College
Similar Profiles
Tanner CheatwoodTanner Cheatwood
Correctional Corporal at ODOCCorrectional Corporal at ODOC
Blake ScherencelBlake Scherencel
Disciplinary Hearing Officer at ODOCDisciplinary Hearing Officer at ODOC
ALLEN IVERSONALLEN IVERSON
EOCI Security Pulse President at ODOCEOCI Security Pulse President at ODOC