Michael Parmentier, PGA
Washington,MO
Summary
Detail-oriented team player with strong organizational skills. Being overly passionate about this business and sport aids in the culture this game lends itself to be. The most successful part of any golf operation is the capabilities of the team behind it. If the entire team is behind the beliefs and practices of their superior, there are no limits to what can be achieved. Fostering a welcoming and professional environment is a top priority. If this sport is to continue thriving as it has been, it is up to us as professionals to ensure that the game of golf carries on for the next several generations.
Overview
13
13
years of professional experience
Work History
Head Golf Professional
Franklin County Country Club
04.2020 - Current
- Improved golf course operations by implementing efficient scheduling and staff management techniques.
- Promoted a welcoming environment to attract new members, resulting in steady club growth and a waitlist of 30 potential members.
- Increased merchandise sales by 100% since 2019.
- Collaborated with other department heads to ensure seamless integration of services across all aspects of the club experience.
- Provided professional development opportunities for staff, enhancing their skills and knowledge within the golf industry.
- Oversaw junior golf programs, inspiring young players while promoting sportsmanship and teamwork values.
- Led instructional clinics for various skill levels, helping participants refine their technique and improve overall performance on course play.
- Spearheaded charity events while strengthening ties with local organizations and providing valuable fundraising opportunities.
- Evaluated course design elements regularly, making recommendations for improvements that enhanced playing experiences for members.
- Managed relationships with key vendors effectively to secure optimal pricing on products and services used throughout.
- Coordinated seasonal leagues (156-player men's league, 80-player ladies' league)
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Partnered across departments to run smooth, professional events and activities.
- Monitored budget and expenditures, keeping the facility within budget
Lead Assistant Golf Professional
The Legends Country Club
03.2015 - 04.2020
- Led a team of assistants, ensuring timely completion of projects and maintaining high-quality standards.
- Trained new staff members, resulting in faster onboarding and increased overall efficiency.
- Assisted in the creation of project proposals and presentations for potential clients, leading to an increase in business opportunities.
- Assisted in budget development and monitoring, helping to ensure financial goals were met while minimizing expenses.
- Implemented time-saving organizational tools such as shared drives and document templates for consistent formatting across all projects.
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Assisted with new hire processing and existing training programs.
- Built and maintained a top tier fitting process for all members and guests of the club.
- Assisted/Oversaw setup and take down of Monday outings from professional staff to outside service staff to streamline our outing processes.
Assistant Golf Professional
Wolf Hollow Golf Club
05.2011 - 03.2015
- Boosted tournament participation with proactive promotion, registration, and organization efforts.
- Oversaw the outside cart staff to provide a streamlined work environment. Built schedules, created training programs, and maintained a higher level of service.
- Assisted the head professional in the running of leagues, charity outings, and club outings.
- Experience in club repair, regripping and reshafting.
- Assisted in our summer junior golf program with upwards of 100+ juniors every summer.
- Taught individual as well as group lessons throughout the season.
- Developed a basic knowledge of merchandising and inventory management.
Education
Associate of Applied Science - Culinary Arts
East Central College
Union, MO09.2010
Skills
- Staff Training and Development
- Networking and Relationship Building
- Team Building and Leadership
- Golf Instruction Expertise
- Golf Technology Utilization
- Merchandising and Inventory Control
- Customer Service Excellence
- Tournament Operations Management
- Team Building
- Budgeting and Financial Planning
- Conflict resolution techniques
- Food and Beverage Experience
Timeline
Head Golf Professional
Franklin County Country Club
04.2020 - Current
Lead Assistant Golf Professional
The Legends Country Club
03.2015 - 04.2020
Assistant Golf Professional
Wolf Hollow Golf Club
05.2011 - 03.2015
Associate of Applied Science - Culinary Arts
East Central College
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