Summary
Work History
Education
Skills
Timeline
Generic

Michael Parton

Knoxville,TN

Summary

Proficient in delivering exceptional customer service with a strong background in both the restaurant industry and human resources. Known for effectively addressing customer needs and resolving inquiries promptly and courteously. Demonstrated ability to navigate diverse situations with professionalism and tact, ensuring customer satisfaction and fostering positive relationships.

Work History

Amazon Fulfillment Center Associate

TYS1
10.2023 - Current
  • Monitored the progress of new associates, offering guidance and feedback to ensure they met performance and productivity standards
  • Provided hands-on training to new associates, demonstrating proper packaging techniques and use of machinery and tools
  • Acted as a mentor for new hires, providing ongoing support and answering questions to help them integrate smoothly into the team
  • Became the PG of CW 1000 and coordinated with team members to ensure seamless workflow and timely completion of packaging tasks.

Stocker

Kroger
01.2011 - 01.2021
  • Held a key leadership role within the grocery store's front-of-house team
  • Conducted regular inventory checks, restocked shelves, and ensured proper product placement and rotation
  • Worked collaboratively with team members to ensure efficient store operations and a positive shopping experience for customers
  • Managed cash transactions accurately, operated the cash register, and balanced the till at the end of shifts
  • Provided exceptional customer service by assisting customers with product inquiries, locating items, and handling complaints, resulting in increased customer satisfaction.

Supervisor of Operations

East Tennessee Ice Company
03.2003 - 05.2011
  • Met contract scheduled deadlines without sacrificing great customer service or excellent quality.
  • Exercised precautions to maintain safety and avoid accidents in wet and slippery conditions.
  • Maintained cleanliness of buildings and property.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Education

Bachelor’s in Business Administration - Human Resources

College
Manchester, NH
12.2025

High school Diploma -

West High School
Knoxville, TN
01.2005

Skills

  • Order Picking
  • Forklift Operation
  • Customer Service
  • Warehousing functions
  • Problem-solving abilities
  • Team building
  • Repair my own cars
  • Building Maintenance
  • Preventive Maintenance
  • Conveyor Systems
  • Plumbing Repairs
  • HVAC Systems
  • Hand and power tools
  • Drywalling
  • Plumbing

Timeline

Amazon Fulfillment Center Associate

TYS1
10.2023 - Current

Stocker

Kroger
01.2011 - 01.2021

Supervisor of Operations

East Tennessee Ice Company
03.2003 - 05.2011

Bachelor’s in Business Administration - Human Resources

College

High school Diploma -

West High School
Michael Parton