MICHAEL PASSINEAU
PIKE ROAD,AL
Summary
Skilled Hearing Instrument Specialist familiar with conducting hearing tests, fitting devices and providing knowledgeable service to patients. Excellent communicator with good problem-solving skills, an organized approach, and flexible mentality to meet individual client needs. Prepared to bring many years' experience in the field to a fast-paced role.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
years of professional experience
Work History
Restaurant Owner
Mr. Gus' Ristorante
Montgomery, AL
03.2019 - 10.2023
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Interviewed potential hires for front-of-house positions such as servers and bartenders .
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Hearing Instrument Specialist
AGRO Enterprises
Andalusia, AL
05.2010 - 05.2020
- Maintained inventory levels for supplies used in the dispensing process.
- Adhered to federal regulations regarding standards for dispensing and fitting hearing instruments.
- Performed diagnostic evaluations, programming and adjustments on a variety of hearing aids.
- Created marketing materials that communicated features, benefits of available products, services.
- Provided counseling services regarding communication strategies for individuals with hearing loss.
- Maintained records related to patient visits including data entry into practice management software systems.
- Educated patients and families on the selection, fitting, use, care and maintenance of hearing instruments.
Hearing Instrument Specialist
Deramus Hearing AId Center
Montgomery, AL
10.2007 - 01.2010
- Performed diagnostic evaluations, programming and adjustments on a variety of hearing aids.
- Created marketing materials that communicated features, benefits of available products, services.
- Provided counseling services regarding communication strategies for individuals with hearing loss.
- Provided technical support for patients with questions or concerns about their hearing instruments.
Hearing Instrument Specialist
PMT Associates dba Beltone Hearing Aids
Montgomery, AL
06.2001 - 06.2007
- Performed diagnostic evaluations, programming and adjustments on a variety of hearing aids.
- Provided counseling services regarding communication strategies for individuals with hearing loss.
- Provided technical support for patients with questions or concerns about their hearing instruments.
- Maintained records related to patient visits including data entry into practice management software systems.
Hearing Instrument Specialist
Miracle-Ear
Columbus, GA
07.1996 - 01.1999
- Conducted hearing tests to determine patient's level of hearing loss and ability to benefit from amplification.
- Conducted follow-up visits to assess patient progress with amplification solutions over time.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Mechanized Infantry Soldier
US Army FT Benning
Fort Benning, GA
05.1993 - 05.1996
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Organized logistics for field exercises including transportation coordination and supply management.
- Provided instruction on weapons systems, tactics, and techniques to junior enlisted personnel.
- Supervised the maintenance of vehicles and other military equipment according to standards.
- Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
- Assisted in the planning and execution of reconnaissance missions to gather intelligence.
Education
High School Diploma -
Tamarac Senior High School
Troy, NY06-1984
Some College (No Degree) - Business Management
University of Phoenix
Tempe, AZSkills
- Health Code Compliance
- Staff Management
- Staff Leadership
- Labor Cost Controls
- Delivery Scheduling
- Employee Scheduling
- Staff hiring
- Schedule Management
- Sales proficiency
- Customer Engagement
- Sales expertise
Timeline
Restaurant Owner
Mr. Gus' Ristorante
03.2019 - 10.2023
Hearing Instrument Specialist
AGRO Enterprises
05.2010 - 05.2020
Hearing Instrument Specialist
Deramus Hearing AId Center
10.2007 - 01.2010
Hearing Instrument Specialist
PMT Associates dba Beltone Hearing Aids
06.2001 - 06.2007
Hearing Instrument Specialist
Miracle-Ear
07.1996 - 01.1999
Mechanized Infantry Soldier
US Army FT Benning
05.1993 - 05.1996
High School Diploma -
Tamarac Senior High School
Some College (No Degree) - Business Management
University of Phoenix
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