Michael Patterson
Schuylerville,NY
Summary
Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Fuels Distribution Supervisor
Stratton Air National Guard Base
10.2007 - 12.2022
- Trained new staff on job duties, company, state and Federal policies and safety procedures for rapid onboarding.
- Coordinated weekly and monthly Fuel and Cryogenic receipt requirements of more than 130,000 gallons of product.
- Material control supervisor, responsible for all uniform and supply requirements.
- Tracked and documented all quality control systems checks to proactively identify deficiencies and to maintain system readiness.
- Organized and maintained records of all vehicles, schedules and completed sales transaction.
- Coordinated dispatching of 3-8 drivers to accomplish daily refueling requirements.
Assistant Store Manager
Hannaford Supermarket
08.2006 - 11.2008
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Overnight Manager
Hannaford Supermarket
11.2000 - 08.2006
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Supervised personnel working overnight in all grocery areas to support safe operation and maximize productivity efficiencies.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed overstocking, restocking and inventory control procedures during the overnight shift.
- Maintained store equipment, printers and fax machines.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Ottumwa High School
Ottumwa, IA06.1982
Skills
- Fleet Inspections
- Emergency Operating Procedures
- Accounting Software's
- Compliance Regulations
- Worker Supervision
- Aircraft Fueling
- Daily Logs
- Subordinate Training
Additional Information
Additional work history: Grand union March 1989- Oct 2000, Held multiple positions to include Seafood Dept. Manager and Night Crew manager
In both positions i was responsible for ordering and receiving merchandise and training new personnel.
Kroger Supermarkets: 1987-1989; Produce clerk
Military service: National Guard 1989-2007, member in both Navy reserves and the Army Nat. Guard as a supply specialist and weapons repair Technician.
Timeline
Fuels Distribution Supervisor
Stratton Air National Guard Base
10.2007 - 12.2022
Assistant Store Manager
Hannaford Supermarket
08.2006 - 11.2008
Overnight Manager
Hannaford Supermarket
11.2000 - 08.2006
High School Diploma -
Ottumwa High School
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