Michael Pavao
Edmond,OK
Summary
Experienced professional seeking full-time position to utilize strong interpersonal skills, excellent time management abilities, and problem-solving expertise. Organized individual who has been highly successful at managing multiple priorities with a positive attitude. Hardworking and passionate with a willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Clinical Trials Manager – Budgets & Contracts
Stephenson Cancer Center/Oklahoma Health Sciences Center
2021.09 - Current
- Supervise assigned staff to include hiring, training, scheduling workloads, evaluating, and terminating employees. Ensuring all employees adhere to protocol.
- Budget Negotiation/Preparation - Negotiate with pharmaceutical companies to ensure cost coverage on all trials. Provide support to Proposal Services team on grant submissions related to Clinical Trials, develop budget estimations for Letters of Intent with pharmaceutical and other strategic business partners.
- CTMS Calendars/Integration - Build calendars for tracking of accounts receivable based upon the budget and contract on each trial. Work closely with the Finance team in Administration on questions or concerns to assist with collection. Provide feedback to staff on appropriate use and function of the calendars. Work with business partners to ensure data can be provided in a timely manner and a way required in order to receive payment in a timely manner.
- Coverage Analysis - Build and ensure development of coverage analysis for all qualifying clinical trials as defined by the Medicare Clinical Trial Policy (NCD 310.1) to reflect which medical procedures/services may be ‘Routine Cost’ and billable to patient insurance and which should be billed to the study sponsor. Collaborates with Principle Investigators, CTO staff and leadership and hospital administration to finalize coverage analysis billing plans, confirm procedural codes and ensure coverage for staffing and supplies.
- Coordination of Contracts - Work with external parties to initiate and develop contractual documents for each trial and ensure all necessary tests/procedures/labs/etc are accounted for on each study requisition. Communicate to staff the proper usage of such documents and provide updates on any revisions in process.
- Foster strong relationships with investigators, ensuring consistent communication throughout trials for smooth operations.
- Facilitate cross-functional collaboration among study teams, fostering a cohesive working environment for optimal trial execution.
- Manage multiple concurrent trials effectively, applying strong organizational skills and prioritizing tasks appropriately to meet project deadlines.
- Ensure that the Clinical Trials Management System reflects budget parameters that are required for revenue recognition, billing, and collections and that budget parameters are entered promptly.
- Expedite trial timelines by proactively identifying potential bottlenecks and implementing solutions to address them effectively.
Senior Manager Data Capture/Supervisor, Data Capture-Patient Services/Team Lead-Verification
American Cancer Society
2008.12 - 2021.03
- Worked with Managing Site Director and department leaders to create diverse culture.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Provided strong leadership to enhance team productivity and morale.
- Oversaw data capture & lockbox team who prepares incoming mail for scanning/OCR.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Developed metric dashboards, within Excel, to track team goal progression and SLA’s.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches. Improved overall team production by more than 18% since 2015.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
- Improved overall team data accuracy by more than 5% since 2014 (from 93.4% to 98.75%).
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Established team priorities, maintained schedules and monitored performance.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Analyzed monthly forecasted data are on track for staffing during heavier volume times.
Education
B.B.A., Business Management -
05.1992
Skills
- Project Management
- Customer Care Focused
- MS Excel – Advanced (pivot tables, dashboards)
- Innovative in solving problems
- Google G Suite (Google Sheets, Docs)
- SaaS Environment (Oncore, Sharepoint, Salesforce, Office 365)
- Self-motivation
- Talent Acquisition and Management
- Process Improvement
- Training and mentoring
- Teamwork and Collaboration
- Time Management
- Good Clinical Practices
- Multitasking
- Adaptability and Flexibility
- Analytical Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 150+ staff members.
- Used Microsoft Excel to develop interactive dashboard to provide real time production stats.
Timeline
Clinical Trials Manager – Budgets & Contracts - Stephenson Cancer Center/Oklahoma Health Sciences Center
2021.09 - Current
Senior Manager Data Capture/Supervisor, Data Capture-Patient Services/Team Lead-Verification - American Cancer Society
2008.12 - 2021.03
University of Central Oklahoma - B.B.A., Business Management,
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