Michael P. Bodnar
Akron
Summary
Dynamic professional with a proven track record in leadership, emphasizing team collaboration and results-oriented achievements. Expertise in resolving complex, company-wide issues while maintaining exceptional service standards has led to recognition for reliability and adaptability. Strong communication, negotiation, and team management skills drive performance and consistently exceed expectations in customer-centric environments. Committed to positively impacting bottom-line revenue through strategic initiatives focused on retention of customers and teammates.
Overview
2026
2026
years of professional experience
Work History
Enterprise Payments Revenue & Strategy Leader / Senior Vice President
Huntington National Bank
01.2024 - Current
- Leading the development and execution of Enterprise Payments strategic initiatives, impacting the Treasury Management Client base.
- Collaborating with executive leadership to define and implement long-term strategic goals, Go-To Market Sales Strategy, and identifying growth verticals in existing bank portfolios.
- Spearheading adoption of AI throughout payments organization.
- Developed a comprehensive 5-year strategic plan, resulting in > 25% revenue increase QOQ and significant improvement in penetration rate of existing portfolio and net-new clients.
- Focused on revenue activation for unique client setups and new-to-bank integrations partnering with various teams in API, Legal, Implementation and Sales all in effort to activate and transfer to the Strategic Account Management Team.
- Oversight of P&L for SMB Portfolio
- Managing a team of Solution Engineers supporting Regional, Commercial and Enterprise clients. Ranging in revenues from $2mm to $2bn.
- Strengthened company brand image through targeted marketing campaigns, thought leadership initiatives, and strategic partnerships.
- Achieved revenue growth targets by identifying untapped markets for expansion as well as securing new client accounts through targeted sales efforts.
- Manages Merchant Services RFP Response Team for Large Corporate, Higher Education and Institutional Government
- Defined GTM for newly added reseller (8) gateways and partners to effectively roll-out new products – Including contract negotiations, pricing, and terms for each product.
- Insourced the Merchant Services department guiding the hiring of more than 125 roles in 2024.- Assigned goals, KPI’s and defined Pipeline Management Tools.
Director of Merchant Services / Senior Vice President
Huntington National Bank
01.2021 - 01.2024
- Lead the Merchant Services and partner relationships while having an oversight of four P&L's. Created and ensured the proper execution of our strategic vision and staff (internal and external partners) was properly equipped, educated, and suited to attract new clients through our partner relationship and client feedback. Managed alignment and support of 55 Partner Sales Associates supporting Branch-Level to Enterprise clients to GTM as one united team.
- Managed the Merchant Service team including leadership aligned to Branch, Business Banking, and Commercial Team.
- Exceeded Revenue Goals each year in the position.
- Ensured all Bank Departments and Lines of Business were properly supported by Partner/Internal Sales Team.
- Guided the launch of 3 New Receivable Products complimentary to our Merchant Services offering.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Product Group Manager / Vice President
Huntington National Bank
01.2019 - 01.2020
- Formulated innovative strategies aimed at strengthening current portfolio relationships, acquiring new customers, and equipping partners with tools to confidently refer new clients. Support Treasury Management Area Sales Managers to guarantee the achievement of annual merchant services targets.
- Spearheaded two conversions, the acquisitions of FirstMerit Bank and TCF, by directing portfolio migration, as well as maintaining low attrition rate.
- Achieved year-over-year portfolio growth of approximately 40%.
- Produced monthly podcast for internal distribution that spoke to industry changes, initiatives, and product updates.
- Triggered bonus payout from processing partner due to consistent achievement of yearly Performance Thresholds.
- Optimized resource allocation by identifying underutilized assets and reallocating them effectively within the organization.
- Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
Merchant Program Manager/ Vice President
Huntington National Bank
01.2016 - 01.2019
- Conducted detailed analysis, interpreted data, and delivered innovative insights to card brands, customer base, internal departments, and third-party vendors. Collated financial reports on compliance, financial trends, incentives, quarterly card brand reports, sales trends, and semiannual interchange updates in relation to merchant services division. Proactively identified opportunities for strategic partnerships and cultivated long-lasting relationships. Established and implemented appropriate protocols within individual departments. Monitored referrals within the bank pipeline.
- Served as subject matter expert on PCI Compliance to internal and external clients.
- Supervised high-performing teams across Inside Sales, Operations, and Risk functions, up to 24 employees.
- Achieved 150% of annual revenue target through delivery of education to internal partners related to impacts of division on bottom-line, as well as importance of positive business relationships.
- Drove increase of internal referral sources by more than 120% through formulation and implementation of learning initiatives.
Senior Bankcard Compliance Administrator/ Vice President
FirstMerit Bank
2016 - 01.2016
- Verified alignment with payment card industry (PCI) guidelines, along with card brand regulations. Devised innovative policies and procedures to ensure ongoing compliance of department. Ensured appropriate, uninterrupted implementation of card brand enhancements, as well as application of modifications to product control file (PCF). Implemented an Agile workflow within department. Liaised with vendors to obtain comprehensive understanding of existing platforms certifications, as well as card storage, transmission, and data handling functions. Oversaw implementation and management of new products into portfolio by conducting detailed due diligence. Collated quarterly reports for card brands and delivered semi-annual updates. Evaluated vendor agreements to guarantee adherence with service-level agreements.
Customer Service Team Leader
Customer Service Team Leader
01.2015
- Supported new clients and ensured seamless onboarding process by performing due diligence. Oversaw four Service Specialists, along with seven to 10 Sales Consultants. Collaborated with multiple processors to enable appropriate allocation of platforms according to client requirements.
PCI Compliance Analyst
PCI Compliance Analyst
01.2013 - 01.2015
- Guaranteed consistent compliance of processing portfolio with PCI guidelines. Served as primary point of contact between network technicians and clientele. Partnered with various payment application providers to determine feasibility within portfolio. Liaised with clientele to establish proper precautions in relation to Card Holder Data Security. Delivered innovative suggestions aimed at continual process improvement, inclusive of continual review of PCI compliance guidelines, as well as implementation of applicable software and hardware to effectively view PCI compliance as a Service Provider status.
Business Development Coordinator
S&H Industries
01.2011 - 01.2013
- Evaluated and interpreted data to enable the creation of innovative presentations for clientele covering annual, year-to-date, as well as five-year growth, along with recommendations for additional products matching current offering. Provided quantitative research pertaining to product implementation, purchasing trends, and profitability of current clientele. Provided strategic consultancy to clients on product specifications and pricing.
Business Analyst/ Recruiter
Merchant Service Center
01.2008 - 01.2011
- Conducted strategic planning in support of growth of existing portfolio, as well as delivered innovative recommendations to President and Vice Presidents. Utilized MS Access and Excel to generate quantitative, statistical business models covering customer buying, use frequency, budgeting, as well as review scheduling. Partner with risk division to mitigate loss caused by chargeback issues to enable optimal customer retention. Leveraged attendance at trade shows, in-person meetings, telephone interactions, as well as web marketing to identify and recruit new resellers.
Inside Sales Manager
Merchant Services Center
01.2006 - 01.2008
Proposal Department Supervisor
Merchant Services Center
01.2004 - 01.2006
Agent Support Specialist
Merchant Services Center
01.2002 - 01.2004
Education
Bachelor of Science - Corporate Financial Management
University of Akron
Akron, OHSkills
- Go-To Market Strategy
- C-Suite Collaboration
- AI Technology Advocate
- Data Analysis & Interpretation
- Strategic Partnership Management
- Solution Orchestration
- Vertical Driven Tactics
- P&L Ownership
- Data-driven decision making
- Operational Roadmap Owner
- Accelerated Revenue Generation
- Customer Experience Evangelist
Timeline
Enterprise Payments Revenue & Strategy Leader / Senior Vice President
Huntington National Bank
01.2024 - Current
Director of Merchant Services / Senior Vice President
Huntington National Bank
01.2021 - 01.2024
Product Group Manager / Vice President
Huntington National Bank
01.2019 - 01.2020
Merchant Program Manager/ Vice President
Huntington National Bank
01.2016 - 01.2019
Customer Service Team Leader
Customer Service Team Leader
01.2015
PCI Compliance Analyst
PCI Compliance Analyst
01.2013 - 01.2015
Business Development Coordinator
S&H Industries
01.2011 - 01.2013
Business Analyst/ Recruiter
Merchant Service Center
01.2008 - 01.2011
Inside Sales Manager
Merchant Services Center
01.2006 - 01.2008
Proposal Department Supervisor
Merchant Services Center
01.2004 - 01.2006
Agent Support Specialist
Merchant Services Center
01.2002 - 01.2004
Senior Bankcard Compliance Administrator/ Vice President
FirstMerit Bank
2016 - 01.2016
Bachelor of Science - Corporate Financial Management
University of Akron
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