Michael Pena
Poughkeepsie
Summary
Dynamic security professional with extensive experience at Silo Ridge Country Club, excelling in emergency response and conflict resolution. Proven track record in CCTV surveillance and handling emergencies, ensuring safety and compliance. Recognized for maintaining high integrity while effectively managing visitor access and providing a wide array of useful tools which includes most importantly keeping the people and property safe. First aid and CPR certified, 15+ years of different martial arts experience, know how to operate an AED. I've detected fires and evacuated buildings, prevented and broken up many fights, de-escalated countless situations, led a missing person search in inclement weather(who was found), and I love to make people feel safe.
Overview
13
13
years of professional experience
Work History
Security Officer
Silo Ridge Country Club
Amenia
04.2022 - Current
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Provided escorts for visitors as needed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored security cameras to identify and respond to suspicious activity.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Maintained high levels of alertness throughout shifts.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Identified suspicious activity to determine appropriate response.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Assisted with crowd control during large events held at the facility.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Adhered to post orders while maintaining a visible presence around the property.
- Checked for safety hazards and took corrective action when necessary.
- Verified photo IDs and tickets to allow guests passage.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted testing of software and systems to ensure quality and reliability.
- Worked effectively in team environments to make the workplace more productive.
- Assisted in multiple emergency situations.
Security Guard
SPIE
Poughkeepsie
10.2019 - Current
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Assisted with searches of personnel, vehicles, packages.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Conducted daily security patrols of assigned areas.
- Responded to alarms, emergencies, and disturbances.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained order during special events such as concerts and conferences.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Identified potential security risks and recommended corrective actions.
- Observed surveillance cameras for any suspicious activity or intruders.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Answered questions from the public regarding facility rules and regulations.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided escorts for employees entering and exiting the building after hours.
Mixed Martial Arts Instructor
National Martial Arts (Violet Ave)
Poughkeepsie
09.2012 - Current
- Applied training and motivational techniques to prepare students for competitions.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Instructed students in martial arts skills and demonstrated appropriate use of techniques.
- Helped build the gyms construction and clientele.
- Maintained records of class attendance, skill levels achieved, and general progress of each student.
- Trusted with a key to open and close the gym and always be on time.
Education
GED -
Arlington NY
Poughkeepsie , New York03-2012
Skills
- Emergency response
- Conflict resolution
- Keen observation
- Law enforcement collaboration
- Detailed documentation
- Problem solving
- CCTV surveillance
- Emergency evacuation procedures
- Criminal investigations
- Entrance control
- Incident reporting
- High level of integrity
- Identification verification
- Threat management
- Superior customer service
- Visitor tracking
- Dispatch
- Fire safety training
- Crisis management
- Relationship building and management
- Investigative skills
- Conflict resolution techniques
- Defensive tactics training
- Interior and exterior patrol
- Shift work experience
- Night and safe deposit procedures
- First aid and CPR certified
- Alarm monitoring
- Physical fitness
Affiliations
- Martial Arts
- Hiking, running
- Spending time by the water
- Family Time
- Yoga
- Reading
References
References available upon request.
Timeline
Security Officer
Silo Ridge Country Club
04.2022 - Current
Security Guard
SPIE
10.2019 - Current
Mixed Martial Arts Instructor
National Martial Arts (Violet Ave)
09.2012 - Current
GED -
Arlington NY