Michael Pennington
Minden,LA
Summary
Results-driven Retail Store Manager adept at enhancing productivity and streamlining operations for improved efficiency. Possess key skills in inventory management, customer service excellence, and staff training. Excel in leadership, communication, and problem-solving to elevate store performance and achieve sales goals.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
Prime Communications AT&T
Minden, LA
04.2024 - Current
- Monitor store performance metrics, including sales, positive year over year growth, and customer service ratings.
- Conduct regular meetings with staff members to discuss performance issues or new initiatives.
- Build rapport with customers to increase customer satisfaction level
Sales Associate
Prime Communications AT&T
Minden, LA
11.2022 - 04.2024
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Produce Clerk
Brookshire’s Grocery Company
Minden, LA
04.2019 - 11.2022
- Received and stocked incoming produce shipments.
- Kept accurate records of inventory levels and restocked as needed.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Provided assistance to other team members as needed or requested by management.
- Completed daily tasks assigned by management including cleaning duties.
Education
High School Diploma -
Minden High School
Minden, LA07-2020
Skills
- Reliable and punctual
- Teamwork and Collaboration
- Conflict Resolution
- B2B sales and customer service
Timeline
Retail Store Manager
Prime Communications AT&T
04.2024 - Current
Sales Associate
Prime Communications AT&T
11.2022 - 04.2024
Produce Clerk
Brookshire’s Grocery Company
04.2019 - 11.2022
High School Diploma -
Minden High School
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