Michael Peralta
Los Angeles,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Back Server/Banquet Server
The Beverly Hills Hotel
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Food Expeditor
Cafe Basque / The Hoxton, Downtown LA
03.2023 - 08.2023
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
Server Assistant
Sparrow / Hotel Figueroa
08.2022 - 07.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with bussing tables and cleaning up spills.
Server
Louise’s Trattoria
04.2022 - 01.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Bear Den Grille
12.2020 - 04.2022
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed complaints to kitchen staff and served replacement items.
Lead Server Assistant
Auberge Resort , Hotel Jerome
08.2019 - 04.2022
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Bachelor of Science - Hotel And Restaurant Management
Mariners Polytechnic Colleges
Panganiban Dr03.2018
Skills
- Menu Knowledge
- Table Setting Arrangements
- Hospitality Management
- High-Volume Dining
- Attention to Detail
- Heavy Lifting
- Tabs and Food Running
- POS System Operations
- Servsafe Certified
- Company Quality Standards
Certification
- Certified : Food Handler May 2022 to May 2025
- Certified : Servsafe Alcohol ( present )
Timeline
Back Server/Banquet Server
The Beverly Hills Hotel
09.2023 - Current
Food Expeditor
Cafe Basque / The Hoxton, Downtown LA
03.2023 - 08.2023
Server Assistant
Sparrow / Hotel Figueroa
08.2022 - 07.2023
Server
Louise’s Trattoria
04.2022 - 01.2023
Server
Bear Den Grille
12.2020 - 04.2022
Lead Server Assistant
Auberge Resort , Hotel Jerome
08.2019 - 04.2022
Bachelor of Science - Hotel And Restaurant Management
Mariners Polytechnic Colleges
- Certified : Food Handler May 2022 to May 2025
- Certified : Servsafe Alcohol ( present )
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