Michael Percival
Westminster,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Bath & Body Works
Mission Viejo, CA
08.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Created promotional campaigns to increase brand awareness and attract new customers.
Full Time Supervisor
LEGO Brand Retail
Costa Mesa, CA
09.2014 - 08.2022
- Created window and in-store displays to promote new product launches.
- Organized store layout, fixtures and visual merchandising standards.
- Coordinated with transportation companies to ensure timely delivery of goods.
- Reconciled register reports at end of shift against total sales receipts.
- Assisted with training new employees regarding company policies and procedures.
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06-2009
Skills
- Department Oversight
- Stock management
- Business Development
- Customer Relations
- Customer experience
- Strategic Merchandising
- Staff Management
- POS Systems
Accomplishments
- The Degree of a Chevalier- The Highest award an Active member of the Order of DeMolay can receive
Timeline
Assistant Store Manager
Bath & Body Works
08.2022 - Current
Full Time Supervisor
LEGO Brand Retail
09.2014 - 08.2022
High School Diploma -
Huntington Beach High School