Hi, I’m
Michael Perdue
Argyle,TX
Summary
Over 20 years Management and Sales experience dedicated to achieving profitability and delivering outstanding customer service. Reliable professional with exceptional analytical, organizational and people skills. Strong personal ethics and integrity. Treat each customer as a potential lifetime purchaser. Convey a professional image of honesty, compassion and concern for the needs of our Team Members and customers. Work well under pressure and deadlines. Highly organized team-builder with strong leadership experience. Excellent communicator seeking a challenging position utilizing current skills and abilities. Skilled in scaling sales teams and branches with duplicatable procedures.
Overview
21
years of professional experience
Work History
Vested Business Brokers
Senior Broker
01.2019 - Current
Job overview
- Searched for business owners that want to sell their business
- Outbound cold calling by phone and door to door of small to medium sized business owners
- Followed up on leads both warm and cold.
Bathfitter Mid Atlantic, Texas
Design consultant
03.2020 - 06.2023
Job overview
- In home sales presentations for Bathroom remodels, Opened location in 2011 with first year sales of $7.5M
- Sales increased since branch launch.
- Prepared original and relevant options for clients suitable to individual requirements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Expo Home Improvement Texas
Design consultant
07.2020 - 05.2021
Job overview
- In home sales presentations for Windows and Bathroom remodels
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
McCarthy Tire Manassas
General Manager
01.2018 - 01.2019
Job overview
- Managed operations of a Commercial truck center
- Managed wholesale operations that included 4 sales reps
- Oversaw a retread facility
- Managed over 60 employees
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new customer service programs.
Carroll Tire Company
Branch Manager
01.2006 - 01.2018
Job overview
- Brought on to reverse the direction of the branch
- In 8 months this branch became a Top 10 performer from the worst performing branch in the company
- Excellent relationship building with B2B customers
- Key account manager for multiple branches for multi-million dollar accounts
- Proficient in Salesforce CRM
- P&L responsibility, scheduling, customer relations management, logistics, inventory Management using SAP WMS
- Created a reporting system to manage production of sales staff and route productivity and profitability for 44 branches
- Resulting in a new way to motivate and measure sales staff
- Recruited, interviewed, hired, trained and managed sales staff
- Maintained low staff turnover through effective motivational management
- Exceled with entrepreneurial spirit, a self-starter and closer
- Solution seeking in resolving customer dissatisfaction by providing education and value.
- Created new revenue streams and recruited talented staff for branch offices.
- Assessed employee performance and developed improvement plans.
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Tire Warehouse
Store Manager
01.2003 - 01.2006
Job overview
- Highest Customer Service % 2005
- Hug Your Customer Award" 2003, 2004 & 2005
- Highest Gross Profit Increase $'s
- Highest Warranty Sales $'s 2004
- Store went from bottom 5 to Top 5 in sales in 2 years out of 45 locations
- P&L responsibility, scheduling, customer relations management, logistics, inventory control
- Recruited, interviewed, hired, trained and managed 10 staff.
Education
Cardone University Student
400 Hours Sales & Management Training
Husson University
Year Undergraduate Course from Business Administration
Skills
- Computer skills include
- Microsoft Office Suite (Outlook, Word, Excel & PowerPoint)10 years of SAP Warehouse Management System
- Operational Efficiency
- Capital Expenditures Oversight
- Price Structuring
- Customer Inquiries
- Management Training
- Payroll Administration and Timekeeping
- Team-Building Exercises
- Policy Development and Enforcement
- Profit and Loss Control
Timeline
Design consultant
Expo Home Improvement Texas
07.2020 - 05.2021
Design consultant
Bathfitter Mid Atlantic, Texas
03.2020 - 06.2023
Senior Broker
Vested Business Brokers
01.2019 - Current
General Manager
McCarthy Tire Manassas
01.2018 - 01.2019
Branch Manager
Carroll Tire Company
01.2006 - 01.2018
Store Manager
Tire Warehouse
01.2003 - 01.2006
Cardone University Student
400 Hours Sales & Management Training
Husson University
Year Undergraduate Course from Business Administration