Michael Pereira
Summary
Experienced in developing and honing management skills within a collaborative and fast-paced environment, with a strong emphasis on team building and implementing effective operational strategies. Seeking an opportunity to transition into a new field where these skills can be leveraged to drive efficiency and achieve success. Committed to adapting and thriving in diverse professional settings, dedicated to continuously learning and growing in order to make a meaningful impact.
Overview
8
8
years of professional experience
Work History
Production Assistant
Marucci Sports LLC.
09.2023 - Current
- Primary role to receive and fulfill custom apparel and team orders
- Created and organized libraries of logos, printed custom names and logos, and designed logos
- Consistently met deadlines during seasonal resets or major floor changes without compromising quality of workmanship.
- Collaborated with team members to execute promotional events, driving customer engagement and sales growth.
- Streamlined inventory management process for improved product tracking and availability.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported on-time project completion by effectively prioritizing tasks and managing workflow.
Store Manager
Southern Marsh
08.2020 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Aided the company in breaking multiple profit records with a storewide remodel and new customer strategies
Sales Associate
Southern Marsh Collection
01.2019 - 08.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Ralph Lauren
06.2017 - 11.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Associate's Degree - General Business
Baton Rouge Community College
Baton Rouge, LA12-2024
Skills
- Adobe Creative Suite
- Adobe Illustrator
- Logo Design
- Business Management
- Cash Handling
- Customer Service
- Production background
- Team collaboration
- Customer relations
- Team building and leadership
- Store merchandising
- Sales professional
Timeline
Production Assistant
Marucci Sports LLC.
09.2023 - Current
Store Manager
Southern Marsh
08.2020 - 01.2022
Sales Associate
Southern Marsh Collection
01.2019 - 08.2020
Sales Associate
Ralph Lauren
06.2017 - 11.2019
Associate's Degree - General Business
Baton Rouge Community College
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