Michael Perez
Miami,FL
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Worker (Seasonal)
Target
Miami Lakes, FL
09.2023 - 01.2024
- Received and tracked incoming inventory shipments.
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Sales Consultant
Emich Chevrolet
Lakewood, CO
12.2022 - 05.2023
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Identified areas of improvement within existing processes and procedures.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
Sales Consultant
Grieco Ford Fort Lauderdale
Fort Lauderdale, FL
06.2021 - 12.2022
- Leveraged CRM system to manage sales activities and track sales performance.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed key customer relationships to increase sales.
Senior Boutique Coffee Specialist
Nespresso
Kendall, FL
10.2019 - 06.2021
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Listened to customers to understand needs and refer to optimal services.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to customer questions regarding products, prices and availability.
Truck Supervisor
H&M
Hialeah, FL
02.2017 - 10.2019
- Prepared and planned worksites to help jobs run smoothly.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored employee work levels and optimized performance with strategic approaches.
Sales Associate
Michaels Craft Store
Hialeah, FL
01.2016 - 12.2017
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
High School Diploma -
Miami Dade College
Miami, FL06.2016
Languages
Spanish
Professional
English
Full Professional
Certification
- BLS Certification
- First Responder Certification
Timeline
Warehouse Worker (Seasonal)
Target
09.2023 - 01.2024
Sales Consultant
Emich Chevrolet
12.2022 - 05.2023
Sales Consultant
Grieco Ford Fort Lauderdale
06.2021 - 12.2022
Senior Boutique Coffee Specialist
Nespresso
10.2019 - 06.2021
Truck Supervisor
H&M
02.2017 - 10.2019
Sales Associate
Michaels Craft Store
01.2016 - 12.2017
High School Diploma -
Miami Dade College