Michael Perez
Southington,CONNECTICUT
Summary
Lincon Tech Student looking for a job within the electrical field. student is adept at multitasking and machinery operation, I significantly enhanced customer satisfaction at Town Fair Tire through efficient tire services. My tenure at YMCA and Lake Compounds honed my customer service and safety procedure skills, leading to improved learner confidence and swimmer safety. Leveraging technical knowledge and relationship-building abilities, I consistently meet employer expectations for productivity and service excellence.
Overview
2
2
years of professional experience
Work History
Tire Technician
Town Fair Tire
11.2023 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Swim Instructor
YMCA
02.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Adapted teaching techniques to different learning styles.
Cashier
Silver Sans Pizza
08.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
McDonald's
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Lifeguard
Lake Compounds
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Education
Certified Electrician - Electrical
Lincoln Technical Institute - New Britain
New Britain, CT03.2025
High School Diploma -
Southington High School
Southington, CT06.2023
Skills
- Punctuality
- Facility Cleaning
- Safety Procedures
- Troubleshooting abilities
- Technical knowledge
- Machinery Operation
- Multitasking
- Customer Service
- Excellent Communication
- Decision-Making
- Hand and Power Tool Operation
- Relationship Building
Accomplishments
Red Cross - CPR & First Aid
Hunters Ambulance - CPR, First Aid & AED
Ellis Lifeguard, CPR, First Aid & AED
Timeline
Tire Technician
Town Fair Tire
11.2023 - Current
Cashier
Silver Sans Pizza
08.2023 - 11.2023
Cashier
McDonald's
06.2023 - 09.2023
Swim Instructor
YMCA
02.2023 - Current
Lifeguard
Lake Compounds
05.2022 - 09.2022
Certified Electrician - Electrical
Lincoln Technical Institute - New Britain
High School Diploma -
Southington High School
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