Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHAEL PEREZ

Humble,TX

Summary

Proven professional with a strong background in logistics and patient care coordination, honed at MEDZOOM and Acute Medical Services. Expert in route planning and HIPAA compliance, demonstrating a keen ability to enhance operational efficiency and customer satisfaction. Achieved a significant reduction in delivery times by optimizing routes, leveraging both hard and soft skills to exceed employer expectations.

Overview

6
6
years of professional experience

Work History

Medical Delivery Driver

MEDZOOM
HOUSTON, TX
01.2020 - Current
  • Inspected vehicle before leaving on each route for safety purposes.
  • Operated handheld devices such as scanners during deliveries as required.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Delivered medical supplies to hospitals, clinics, and other healthcare facilities in a timely manner.
  • Processed shipment documents neatly and efficiently for each load.
  • Utilized GPS and maps for efficient route planning.
  • Reported any incidents or accidents involving vehicles or personnel immediately upon occurrence.
  • Followed company policies related to safe driving practices and defensive driving techniques.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Contacted customers prior to delivery to coordinate delivery times.

Billing Assistant

Acute Medical Services
HOUSTON, TX
01.2019 - 11.2022
  • Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Collected, posted and managed patient account payments.
  • Reconciled account balances when necessary due to incorrect payments or rejections from payers.
  • Resolved discrepancies between provider invoices, patient accounts, and insurance reimbursement.
  • Handled billing, waivers and claims for private and commercial clients.
  • Input details into accounts and tracked payments.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Answered customer questions to maintain high satisfaction levels.
  • Verified insurance coverage and eligibility for medical services rendered.
  • Entered data into electronic billing system.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Developed strong professional rapport with vendors and clients.

Education

High School Diploma -

COLLEGE PARK HIGH SCHOOL
The Woodlands, TX
06-2009

Skills

  • Route planning
  • Cargo handling
  • Vehicle maintenance
  • Lifting techniques
  • Proper packaging
  • Medical terminology
  • Patient confidentiality
  • HIPAA compliance
  • GPS navigation
  • Clean driving record
  • Independent working

Timeline

Medical Delivery Driver

MEDZOOM
01.2020 - Current

Billing Assistant

Acute Medical Services
01.2019 - 11.2022

High School Diploma -

COLLEGE PARK HIGH SCHOOL

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MICHAEL PEREZ