Yessenia Huertas García
Summary
Bilingual Strategic Human Resources Business Partner with 15+ years of experience leading HR operations across 90+ locations. Expertise in talent acquisition, payroll (ADP), and HRIS platforms (Workday, SAP SuccessFactors, UKG+). Proven success in reducing turnover by 18%, improving hiring efficiency by 22%, and implementing compliance initiatives that lowered audit risks by 30%.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Regional HR Business Partner
Caribbean Retail Ventures
08.2023 - 06.2024
- Directed HR operations across 98 units, managing payroll (ADP) and benefits for 1,200+ employees.
- Streamlined recruitment via Workday ATS, reducing time-to-hire by 25% and boosting applicant quality by 30%.
- Led compliance and analytics initiatives, improving engagement scores by 12% and reducing audit risks.
General Manager
Bealls, Inc
04.2023 - 07.2023
- Managed a $5M+ retail operation with 40+ employees, achieving a 10% sales increase.
- Improved team performance through coaching and operational efficiency.
- Managed compliance and budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager/ HR Manager
AngelGirls Boutique
10.2018 - 12.2022
- Developed talent programs that reduced turnover by 15% and improved retention.
- Oversaw HR functions including hiring, training, and employee relations.
- Drove sales growth through strategic merchandising and team development.
Store General Manager
Burlington Stores
09.2015 - 05.2017
- Established strong vendor relationships to negotiate favorable pricing terms while maintaining consistent supply levels for key products.
- Conducted regular financial analysis to identify trends, monitor budget compliance, and plan future investments for store improvements.
- Developed and executed strategic business plans that enhanced regional market share and profitability, while effectively leading a team of over 90 associates and managers.
Store Manager / Regional Human Resources Business Partner
Marshalls/TJX CO
10.2011 - 09.2015
- Directed multi-store HR operations across 5+ Marshalls locations generating over $15M in revenue, achieving a 95% compliance audit score, and launching recognition programs that boosted team morale by 20%.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Assistant Operation- Merchandising Manager
Sam's Club
05.2003 - 09.2011
- Oversaw HR and operations for a $100M+ location with 500+ associates.
- Recognized as “Management of the Year” for driving performance and engagement.
- Led hiring, training, and compliance initiatives across multiple departments.
Human Resources Manager
Sam's Club
01.2002 - 05.2003
- Briefing new employees on essential job information, such as company policies, job benefits, and duties.
- Implementation of performance review and motivational strategies to raise the performance of the human resources team.
- Guidance on policies and procedures to harmonize responses, provide appropriate investigative actions and reach a resolution.
Assistant Operation Manager
Sam's Club
08.2000 - 01.2002
- Build Customer relationship and customer satisfaction management and development.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
Education
Bachelor's degree - Human Resources
University of Puerto Rico
Humacao, PR01.2003
Skills
- Certified in Leadership Competencies with proven ability to build and lead high-performing teams
- Strategic Team Development: Skilled in creating cohesive, goal-oriented teams across multi-site operations
- Resource Management: Effective in leveraging human, financial, material, and intellectual resources to drive performance
- Organizational Analysis: Proficient in identifying strengths, weaknesses, and opportunities within complex organizational structures
- Change Adaptability: Strong analytical skills to understand and adjust to evolving business environments
- Customer-Centric Approach: Committed to delivering exceptional service through strong organizational and technical capabilities
- Technology Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS platforms
Accomplishments
Leadership & Recognition
- Awarded Team of the Year at Marshalls for five consecutive years .
- Named Management of the Year at Sam's Club.
- Honored as Regional Customer Service Champion for four consecutive years .
- Certified in Leadership Competencies .
Operational Excellence
- Led HR and operations for 500+ associates at Sam's Club, overseeing $100M+ in annual revenue .
- Managed teams of 90+ associates and leaders at Marshalls and Burlington.
- Achieved $15M+ in annual sales at Marshalls and $13M at Burlington.
Strategic Impact & Community Engagement
- Spearheaded Community Involvement Programs at Caribbean Retail, increasing participation by 50% .
- Recognized for Community Involvement Excellence across 106 stores .
- Served on the Rapid Response Associate Relations Team for 106 stores in Florida and Puerto Rico.
Affiliations
Regional Rapid Response/HR Team Member Based in Florida, US
Certification
- Labor Symposium April 2024 San Juan, P.R. SHRP
- Coaching Program, Family Secret Helper, Inc. (2022)
- Law and Labor Seminar, Manage Execution with Progressive Discipline Seminar, Domestic Violence Protocol and Self/Team Development Evaluation Seminar
- Leadership Foundation-Management Development Seminar
- Business Management Cycle 1 and 2 With Community Involvement
LANGUAGES
Spanish – Native Language
English - Proficient
Timeline
Regional HR Business Partner
Caribbean Retail Ventures
08.2023 - 06.2024
General Manager
Bealls, Inc
04.2023 - 07.2023
General Manager/ HR Manager
AngelGirls Boutique
10.2018 - 12.2022
Store General Manager
Burlington Stores
09.2015 - 05.2017
Store Manager / Regional Human Resources Business Partner
Marshalls/TJX CO
10.2011 - 09.2015
Assistant Operation- Merchandising Manager
Sam's Club
05.2003 - 09.2011
Human Resources Manager
Sam's Club
01.2002 - 05.2003
Assistant Operation Manager
Sam's Club
08.2000 - 01.2002
Bachelor's degree - Human Resources
University of Puerto Rico
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