Michael Perkins
Normal,IL
Summary
At Rizza Cars, I excelled in vehicle handling and valet services, enhancing customer satisfaction by ensuring vehicles met cleanliness standards and were delivered promptly. Being proactive helped with the vehicle inspection and teamwork significantly boosted service quality, demonstrating strong attention to detail and ability to work collaboratively.
Overview
3
3
years of professional experience
Work History
Car Porter
Rizza Cars
Orland Park, IL
06.2024 - Current
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness.
- Washed cars and trucks daily for auto dealership.
- Provided exceptional customer service and addressed customer inquiries.
- Completed comprehensive walk-around inspections before releasing vehicles back to clients, ensuring quality control standards were met.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Contributed to positive customer experiences by providing friendly assistance with directions and other inquiries.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Utilized high-pressure washers to clean vehicles and equipment.
Janitor/Bar Attendant
Tavern On LaGrange
Countryside, Il
06.2021 - 08.2023
- Maintained clean and comfortable environments in the restaurant by cleaning.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Greeted customers and provided friendly, knowledgeable service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
No Degree - Business
Illinois State University
Normal, IL06.2027
Skills
- Vehicle Inspection
- Cleanliness standards
- Vehicle Handling
- Valet services
- Customer Service Skills
- Team Player
Timeline
Car Porter
Rizza Cars
06.2024 - Current
Janitor/Bar Attendant
Tavern On LaGrange
06.2021 - 08.2023
No Degree - Business
Illinois State University