Experienced in retail, IT, and construction. Built a reputation for resolving problems, improving customer satisfaction and driving overall operational improvements. Consistently proved initiative by learning new job skills on site whether it be product related issues or technical.
Provided a wide range of home repair and renovation services for residential clients, ensuring high-quality workmanship and customer satisfaction.
Installed both metal and asphalt shingle roofing systems, including framing repair and underlayment preparation.
Mixed, formed, and poured concrete for driveways, walkways, and patios, ensuring proper grading and durability.
Delivered precise interior and exterior painting services, including surface prep, priming, and finishing to client specifications.
Utilized a variety of hand and power tools safely and effectively across multiple trades.
Installed and routed Cat5e, Cat6, and fiber optic cabling in commercial and industrial environments.
Pulled, terminated, labeled, and tested network cables for data and voice communication systems.
Followed directions from lead technician and supervisor to complete tasks according to the installation plan and schedule.
Installed cable supports such as J-hooks, cable trays, and conduit as needed for secure and organized cable management.
Preformed full apartment renovations and repairs.
Installed commercial drop ceiling.
Installed commercial epoxy countertops, ensuring there were no mistakes or spills
Demonstrated ability to work both together and independently on the job site.
Diagnosed and resolved issues with printers, copiers, and peripheral devices to minimize downtime and maintain productivity.
Set up and positioned hardware—including security cameras—to meet performance, coverage, and security requirements.
Prepared and deployed employee workstations by installing and configuring operating systems, software, and hardware.
Monitored server room operations and wireless infrastructure to ensure optimal system performance and uptime.
Collaborated with management and staff to identify IT needs and implement effective technical solutions.
Assisted customers by accurately identifying parts, verifying stock numbers and pricing, and processing special orders to ensure timely fulfillment.
Received, inspected, and stocked incoming shipments, maintaining accurate inventory levels and efficient organization of parts.
Ensured quality control by identifying defective or incorrect parts and coordinating returns with suppliers.
Provided excellent customer service both in-store and over the phone by guiding customers through part selection and troubleshooting product issues.
Maintained a clean, organized workspace and ensured the parts department met operational and safety standards.
Strong customer service and relationship-building skills
Experience in parts ordering and inventory control
Team-oriented with a collaborative mindset
Ability to work in a stressful environment
Skilled in diagnosing and resolving hardware and connectivity issues
Experienced in the physical installation, maintenance, and repair of systems and equipment