Michael Pesole
Antelope,CA
Summary
Dynamic and results-driven professional with extensive experience as a Correctional Officer at State Prison Sacramento. Great under pressure while staying professional. Expert in emergency response and conflict resolution, successfully reducing contraband incidents through vigilant monitoring as well as de-escalating situations . Proven ability to train and mentor new staff, fostering a culture of safety and professionalism in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Correctional Officer
State Prison Sacreamento
11.2018 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Private Security Officer
Paladin Security
08.2015 - 11.2018
- Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
- Supported event management teams by providing crowd control services during large gatherings or special occasions.
- Trained new security officers on company protocols, procedures, and best practices for optimal performance.
- Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
Driver
Lyft
05.2015 - 05.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Logistics Coordinator
Echo Global Logistics
10.2014 - 02.2015
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Assistant Sales Manager
California Family Fitness
01.2013 - 10.2014
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Sales Associate
Cutco Cutlery
06.2012 - 09.2012
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
N/A -
Cosumnes Oaks High School
Elk Grove, CA05.2012
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
State Prison Sacreamento
11.2018 - Current
Private Security Officer
Paladin Security
08.2015 - 11.2018
Driver
Lyft
05.2015 - 05.2017
Logistics Coordinator
Echo Global Logistics
10.2014 - 02.2015
Assistant Sales Manager
California Family Fitness
01.2013 - 10.2014
Sales Associate
Cutco Cutlery
06.2012 - 09.2012
N/A -
Cosumnes Oaks High School
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