Michael Petersen
Pittsburgh,PA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Danny's Pizza and Hoagies
Alex Hvisdos
08.2022 - 07.2023
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Dominos Pizza
Len Knoblock
08.2021 - 06.2022
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
High School Diploma -
Brentwood High School
Brentwood, PA06.2023
Skills
- Safe Equipment Operation
- Cash Register Operation
- Restock Workstations
- Multi-Line Phone Talent
Affiliations
Brentwood VFC
North Fayette Township FD
Timeline
Danny's Pizza and Hoagies
Alex Hvisdos
08.2022 - 07.2023
Dominos Pizza
Len Knoblock
08.2021 - 06.2022
High School Diploma -
Brentwood High School