Michael Petty
Phoenix,AZ
Summary
Diligent Billing Analyst with proven background in billing analysis and process optimization. Successfully managed invoicing cycles and resolved billing discrepancies to ensure accurate financial records. Demonstrated proficiency in data analysis and financial reporting, enhancing operational efficiency and accuracy.
Experienced with complex billing systems and financial data analysis. Utilizes analytical skills to identify and resolve billing discrepancies, ensuring accuracy. Knowledge of financial reporting and process improvement to support operational efficiency.
Experienced with managing accounts payable and receivable processes efficiently. Utilizes accounting software and Excel to maintain precise financial records and support operational needs. Track record of collaborating with teams to meet deadlines and ensure accurate financial reporting.
Experienced with managing schedules, facilitating communication, and supporting project goals. Utilizes organizational skills and multitasking abilities to ensure efficient operations. Track record of enhancing team collaboration and delivering reliable administrative support.
While also a knowledgeable Electrician's Apprentice with hands-on experience in residential and commercial electrical systems. Proven track record of assisting in complex installations and maintenance tasks. Demonstrated ability in troubleshooting electrical issues and ensuring compliance with safety standards.
Overview
8
8
years of professional experience
Work History
Billing Analyst
Telgian
01.2024 - 03.2025
- Maintained strict confidentiality with all personal data as per company guidelines.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
- Evaluated aging reports to identify members to be included in monthly outbound collection calls.
- Trained new team members on internal billing procedures, fostering a collaborative work environment for continuous improvement.
- Managed delegation of daily work to be completed to appropriate team members.
- Ensured timely invoicing by creating schedule reminders and tracking deadlines.
- Reduced invoice errors by closely monitoring data entry and conducting regular audits of billing records.
Collections Agent
Conns Home Plus
08.2022 - 01.2024
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Apprentice Electrician
Green Mechanicals
03.2022 - 06.2022
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Delivery Driver
Domino's Pizza
08.2020 - 02.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Accounting Clerk
Savoy Financial Services
08.2017 - 03.2020
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Managed accounts payable and receivables and payroll.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
Education
High School Diploma -
Dobson High School
1501 W Guadalupe Rd Mesa, AZ 8520205-2016
Skills
- Training and mentoring
- Month end close
- Claims review
- Accounts receivable
- Claims submissions
- Microsoft Excel
- Team building
- Strategy implementation
- Problem-solving
Languages
Italian
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Hiking
Fishing
Sports Playing/watching
Gaming
Timeline
Billing Analyst
Telgian
01.2024 - 03.2025
Collections Agent
Conns Home Plus
08.2022 - 01.2024
Apprentice Electrician
Green Mechanicals
03.2022 - 06.2022
Delivery Driver
Domino's Pizza
08.2020 - 02.2022
Accounting Clerk
Savoy Financial Services
08.2017 - 03.2020
High School Diploma -
Dobson High School
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