California Department of Corrections and Rehabilitation
Elk Grove,CA
30
years of professional experience
Dynamic professional with a proven track record at the California Department of Corrections and Rehabilitation, excelling in inmate supervision and conflict resolution. Leveraged strong communication skills to enhance safety protocols and trained staff effectively, resulting in improved facility compliance and order. Adept at problem-solving and implementing emergency response strategies.
Work History
Correctional Officer
12 Years 8 Months
California Department of Corrections and Rehabilitation | 09.2013 - 05.2026
Monitored inmate activities to ensure compliance with safety regulations and facility policies.
Conducted regular inspections of facilities to identify potential security breaches or hazards.
Utilized communication systems to report incidents and coordinate with team members effectively.
Implemented conflict resolution techniques to manage disruptions and maintain order among inmates.
Trained new staff on protocols, procedures, and emergency response measures within the facility.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Outside Sales Representative
17 Years 3 Months
Kelly Moore Paint Co | 06.1996 - 09.2013
Developed and maintained strong customer relationships to drive repeat business and customer loyalty.
Conducted market research to identify new sales opportunities and trends in the paint industry.
Delivered product demonstrations and technical presentations to educate clients on paint solutions.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Education
High School Diploma
Highlands High School | North Highlands, CA | 06.1995
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Inmate supervision
Policy enforcement
Restraint techniques
Inmate monitoring
Excellent problem solver
Problem-solving
Organizational skills
Written communication
Excellent communication
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation