Summary
Overview
Work History
Education
Skills
Timeline
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Michael Pfeffer

Martinsburg,WV

Summary

Dynamic leader with extensive experience at Sodexo USA, specializing in staff training and financial management. Demonstrated ability to enhance operational efficiency while ensuring regulatory compliance. Expertise in menu planning and building strong customer relationships, resulting in improved service quality and team performance.

Overview

10
10
years of professional experience

Work History

Talent Coordinator

Macy's
Martinsburg, West Virginia
09.2017 - 11.2022
  • Organized job fairs to promote employment opportunities at Macy's.
  • Conducted preliminary interviews to evaluate candidate qualifications and role fit.
  • Reviewed applications for accuracy prior to submission for hiring manager consideration.
  • Performed reference checks for prospective employees before finalizing offers.
  • Coordinated new hire onboarding activities, including orientation sessions and paperwork processing.

Director of Dietary Dining Services

Mar
Martinsburg, West Virginia
01.2017 - 07.2017
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Managed budgeting and financial planning processes for the organization.
  • Managed purchasing of all provisions used in the kitchen area.

Operations Manager/Executive Chef Manager

Sodexo USA
Martinsburg, West Virginia
08.2012 - 12.2016
  • Streamlined daily operations to ensure efficient workflow and productivity.
  • Coordinated team schedules and resource allocation for operational tasks.
  • Implemented process improvements that reduced waste and enhanced productivity.
  • Oversaw inventory management, maintaining optimal stock levels.
  • Trained new staff on operational procedures and safety protocols.
  • Collaborated with cross-functional teams to improve communication and workflows.
  • Analyzed performance metrics to identify operational improvement areas.
  • Developed standard operating procedures to ensure consistency across operations.

Education

Associate of Arts - Culinary Arts

Culinary Institute of America
Hyde Park, NY
04-1979

Skills

  • Staff training and development
  • Financial management
  • Regulatory compliance
  • Inventory control
  • Menu planning and design
  • Customer relationship management

Timeline

Talent Coordinator

Macy's
09.2017 - 11.2022

Director of Dietary Dining Services

Mar
01.2017 - 07.2017

Operations Manager/Executive Chef Manager

Sodexo USA
08.2012 - 12.2016

Associate of Arts - Culinary Arts

Culinary Institute of America

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