Michael Pfender
Feasterville-Trevose,PA
Summary
Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
Uber Eats
07.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Warehouse Worker
W.W. GRAINGER INC
07.2022 - 07.2022
- Consistently lifted materials weighing as much as 75 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Technician
Macron Dynamics
05.2021 - 08.2021
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Collaborated effectively with team members to meet production targets consistently.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
Package Delivery Driver
Gallop Logistics
09.2020 - 11.2020
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Lifted, lowered, and carried packages typically weighing 50 pounds throughout regular course of delivery.
Food Delivery Driver
Uber Eats
12.2019 - 09.2020
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Sortation Associate
Amazon
11.2019 - 12.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Retail Associate
Autozone
09.2019 - 10.2019
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Food Delivery Driver
Uber Eats
01.2019 - 09.2019
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Overnight Cashier
Sunoco
02.2019 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Vocational Certificate - Industrial Maintenance Pre-Apprenticeship Program
Bucks County Community College
Newtown, PA05.2021
No Degree - Cyber Security
Purdue University - North Central
Westville, INNo Degree - Automotive Mechanics
Pennco Tech
Bristol, PASkills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Safe Driving
- Excellent Communication
Certification
- OSHA 10
- Forklift Certification
Timeline
Food Delivery Driver
Uber Eats
07.2022 - Current
Warehouse Worker
W.W. GRAINGER INC
07.2022 - 07.2022
Technician
Macron Dynamics
05.2021 - 08.2021
Package Delivery Driver
Gallop Logistics
09.2020 - 11.2020
Food Delivery Driver
Uber Eats
12.2019 - 09.2020
Sortation Associate
Amazon
11.2019 - 12.2019
Retail Associate
Autozone
09.2019 - 10.2019
Overnight Cashier
Sunoco
02.2019 - 05.2019
Food Delivery Driver
Uber Eats
01.2019 - 09.2019
Vocational Certificate - Industrial Maintenance Pre-Apprenticeship Program
Bucks County Community College
No Degree - Cyber Security
Purdue University - North Central
No Degree - Automotive Mechanics
Pennco Tech