Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Phelps

Coon Rapids,MN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Maintenance Technician

Cushman Wakefield
Coon Rapids, Minnesota
12.2021 - Current
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Replaced light bulbs and ceiling fans as requested by tenants or landlords.
  • Inspected apartments for safety hazards and took corrective action when needed.
  • Checked water pressure levels regularly to ensure proper operation of faucets and toilets in each unit.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
  • Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Completed minor electrical, plumbing and HVAC maintenance for building occupants.
  • Assisted with the installation of locks and security systems in the apartments.
  • Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
  • Provided support during move-in, move-out process by helping tenants transport their belongings safely into, out of the building complex.
  • Responded quickly to emergency repair requests from tenants or landlords.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Utilized specialized tools such as augers, snakes and vacuums to clear clogs from pipes.
  • Prepared detailed reports outlining findings and recommended repairs and replacements.
  • Answered questions, provided information and resolved issues with customers, helping to build lasting rapport and relationships.
  • Provided technical advice to customers about preventive measures for avoiding future plumbing issues.
  • Replaced damaged parts such as gaskets, seals and fittings on drain lines.
  • Cleaned up job sites upon completion of tasks.

CAP Team 2 Supervisor

Walmart
Coon Rapids, Minnesota
08.2015 - 12.2021
  • Used inventory management systems and completed bin audits.
  • Evaluated employee performance and provided feedback for improvement.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Resolved conflicts between team members in a timely manner.
  • Reviewed supplies inventory levels and purchased necessary items.
  • Developed strategies to improve efficiency and productivity of the team.
  • Held staff meetings to share project information and address specific issues.
  • Created and implemented policies, procedures, and standards for the team's performance and workflow.
  • Served as a liaison between CAP Team 2 personnel and upper management.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed or assisted with difficult or skilled tasks.
  • Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.
  • Maintained, cleaned and organized backroom according to company policy.

Education

High School Diploma -

Ben Davis High School
Indianapolis, IN
05-2011

Skills

  • Documentation
  • Equipment Installation
  • Plumbing
  • Painting
  • Building Maintenance
  • Maintenance Scheduling
  • Parts Replacement
  • Troubleshooting Strength
  • Preventive Maintenance
  • Power and Hand Tool Use

Certification

  • Special Class Boilers License

References

References available upon request.

Timeline

Maintenance Technician

Cushman Wakefield
12.2021 - Current

CAP Team 2 Supervisor

Walmart
08.2015 - 12.2021

High School Diploma -

Ben Davis High School
Michael Phelps
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