Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Cushman Wakefield
Coon Rapids, Minnesota
12.2021 - Current
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Replaced light bulbs and ceiling fans as requested by tenants or landlords.
Inspected apartments for safety hazards and took corrective action when needed.
Checked water pressure levels regularly to ensure proper operation of faucets and toilets in each unit.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Completed minor electrical, plumbing and HVAC maintenance for building occupants.
Assisted with the installation of locks and security systems in the apartments.
Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
Provided support during move-in, move-out process by helping tenants transport their belongings safely into, out of the building complex.
Responded quickly to emergency repair requests from tenants or landlords.
Ordered parts, supplies or equipment from catalogs or suppliers.
Utilized specialized tools such as augers, snakes and vacuums to clear clogs from pipes.
Prepared detailed reports outlining findings and recommended repairs and replacements.
Answered questions, provided information and resolved issues with customers, helping to build lasting rapport and relationships.
Provided technical advice to customers about preventive measures for avoiding future plumbing issues.
Replaced damaged parts such as gaskets, seals and fittings on drain lines.
Cleaned up job sites upon completion of tasks.
CAP Team 2 Supervisor
Walmart
Coon Rapids, Minnesota
08.2015 - 12.2021
Used inventory management systems and completed bin audits.
Evaluated employee performance and provided feedback for improvement.
Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Resolved conflicts between team members in a timely manner.
Reviewed supplies inventory levels and purchased necessary items.
Developed strategies to improve efficiency and productivity of the team.
Held staff meetings to share project information and address specific issues.
Created and implemented policies, procedures, and standards for the team's performance and workflow.
Served as a liaison between CAP Team 2 personnel and upper management.
Completed day-to-day duties accurately and efficiently.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Understood and followed oral and written directions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed or assisted with difficult or skilled tasks.
Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.
Maintained, cleaned and organized backroom according to company policy.
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