MICHAEL PHELPS
GRAND LEDGE,US
Summary
Performance-driven sales leader with progressive experience in strategic planning, B2B sales, account management, and data analysis. Proven track record in improving sales processes, driving new acquisitions, and delivering exceptional customer service by tailoring solutions to meet individual client requirements. Expertise in management solutions, team leadership, contract negotiations, and cultivating strong client relationships that foster loyalty and retention.
Overview
20
20
years of professional experience
Work History
Account Executive, Michigan & Western New York
Carnegie Learning
01.2020 - Current
- Dynamic sales professional with expertise in driving growth for an innovative provider of core and supplemental educational solutions
- Experienced in managing resources across math, literacy, and world languages
- Foster growth through strategic account management, deep product and program expertise, financial assessments of district needs, and building trust-based relationships with key stakeholders to deliver tailored solutions
- Consistently meets sales targets by securing recurring renewals and implementing additional programs to meet evolving client needs
- Grew territory revenue from $400K in 2020 to $2.6 million in 2022, with sustained annual value at $1.8 million from 2023-2024
- Spearheaded a multilingual supplemental partnership with Detroit Public Schools Community District, securing $210,000 in program resources and professional development services in 2023
- Starting in December2022, developed and managed a virtual tutoring partnership with Chippewa Valley Schools that has generated over $1 million through December 2024
Partnership Manager, Michigan
Edmentum
01.2012 - 01.2020
- Impactful sales professional for a leading provider of online learning solutions designed to drive learner achievement for academic and career success; focused on delivery of solutions and support to schools and districts within territory
- Introduce growth strategies through effective account management, excellent knowledge of products and programs, financial analysis of each district, establishment of trust-based communication with key clients, and identifying opportunities to offer best product options to meet client needs
- Consistently meet and exceed sales targets with recurring renewals of current programs and implementation of additional programs
- Accelerated company revenue attaining 94% APR quota in 2019, 100.28% of yearly renewal quota and 102.7% of growth quota in FY17, recipient of Century Club Award and Eddie Award for high performance
- Create and implement district-wide individualized learning programs in multiple school districts for 2018-2019 school year, establishing excellent client experience, increasing revenue growth
- Developed supplemental education solution for Southfield Public Schools, attaining year over year sales of $110K
Outside Sales Representative, Western Michigan
Archipelago Learning
01.2011 - 01.2012
- Productive account manager implementing advanced sales strategies for an American subscription-based, software-as-a-service provider of education products used by over14 million students in nearly 38,700 schools, accountable for territory consisting of over 4500 schools
- Expertly identified new prospects, introduced multiple programs after careful analysis of client requirements, building strong client relationships
- Presented value propositions with keen understanding of client needs, provided educational program solutions, ensuring quality customer experience and consistent retention
- Drove increased profits creating supplemental education program for Sturgis in 2011, acquiring 104% of new school count in 2012, and over 100% in Reading Eggs and Education City sales
- Launched revenue-generating strategies, creating a $15K Study Island sale in various school districts, and $60K district-wide sale of multiple programs
EBusiness Transition Specialist
School Specialty, Inc.
01.2009 - 01.2010
- Project-based position for leading education company providing innovative and value-added instructional solutions and products, exceeding sales of $1.2B in 2009
- Developed, managed, and promoted new eBusiness purchasing platform focused on transitioning customers to new online ordering platform
- Delivered educational seminars, created effective instructional documents in support of client learning requirements
- Developed and implemented innovative strategies to promote benefits of company site, including link to company’s new digital catalog option, converting over 10,000 account users to new platform
- Drove transition of 30 key clients with combined sales exceeding $1.5M, through delivery of informative processes and webcasts
Key Account Manager, Midwest
School Specialty, Inc.
01.2006 - 01.2009
- Implemented productive processes to maximize sales and generate new business in management of over 1000 sites for11 multi-state charter school accounts
- Identified new opportunities for furniture and equipment sales, customizing each program to align with client requirements
- Collaborated with product specialists, project management, and customer service group, in planning and development of customized solutions, increasing vertical sales in every account
- Generated $800K in new revenue from National Heritage Academies, through science kit sales; $75K increase YOY from Leona Group
- Spearheaded acquisition of six childhood center accounts, increasing revenue by $175K
Territory Manager, South Central Michigan
School Specialty, Inc.
01.2005 - 01.2006
- Promoted new client solutions in consumables, arts & crafts, furniture, and equipment to multiple school account in 61 districts, skillfully managing accounts and collaborating with product specialists to increase vertical revenue
- Drove revenue growth, generating additional $250K in furniture sales in just Grass Lake School District, received yearly award for Projects by Design
- Launched project initiative for school district, resulting in additional revenue of $300K
Education
Bachelor of Business Administration - Finance
Western Michigan University
Kalamazoo, MichiganSkills
- Account Management, B2B Sales, Customized Solutions, Product Presentations, Relationship Building, Sales Strategies, Contract Negotiations, New Acquisitions, Team Leadership, Process Improvements, Strategic Planning, Data Analysis, Customer Service
LINKS
LinkedIn: linkedin.com.
ADDITIONAL INFORMATION
- CORE COMPETENCIES
- Account Management
- B2B Sales Management
- Customized Solutions
- Product Presentations
- Relationship Building
- Sales Strategies
- Contract Negotiations
- New Acquisitions
- Team Leadership & Training
- Process Improvements
- Former Class A PGA Golf Professional
Timeline
Account Executive, Michigan & Western New York
Carnegie Learning
01.2020 - Current
Partnership Manager, Michigan
Edmentum
01.2012 - 01.2020
Outside Sales Representative, Western Michigan
Archipelago Learning
01.2011 - 01.2012
EBusiness Transition Specialist
School Specialty, Inc.
01.2009 - 01.2010
Key Account Manager, Midwest
School Specialty, Inc.
01.2006 - 01.2009
Territory Manager, South Central Michigan
School Specialty, Inc.
01.2005 - 01.2006
Bachelor of Business Administration - Finance
Western Michigan University
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