Overview
Work History
Education
Timeline
SeniorSoftwareEngineer

Michael Phillips

Customer service
Jacksonville,FL

Overview

20
20

Cook

10
10

Warehouse jobs

Work History

Customer Service

SEG Grocers
07.2022 - 06.2024
  • Increased repeat business through excellent customer service and communication skills.
  • Provided exceptional customer service, addressing patron concerns promptly and professionally.
  • Communicated effectively with students and provided outstanding customer service.
  • Managed high call volume while maintaining exceptional customer service standards.

Cook Shift Leader

Cummer Museum of Art & Gardens
07.2006 - 11.2014
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.

Dishwasher Supervisor

Candy Apple Cafe
03.2000 - 07.2008
  • Assisted in inventory management, ordering necessary supplies while minimizing waste costs.
  • Reduced kitchen accidents by enforcing proper safety protocols and training staff on best practices.
  • Enhanced team morale and productivity with effective communication and consistent performance feedback.
  • Coordinated tasks among dishwashing staff, prioritizing duties based on urgency and importance during busy shifts.

Education

None - Sports Communication

Capitol High School
Baton Rouge, LA

Timeline

Customer Service

SEG Grocers
07.2022 - 06.2024

Cook Shift Leader

Cummer Museum of Art & Gardens
07.2006 - 11.2014

Dishwasher Supervisor

Candy Apple Cafe
03.2000 - 07.2008

None - Sports Communication

Capitol High School

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Michael Phillips Customer service