Michael Phillips
Lehigh Acres
Summary
Reliable team member with a background in fast-paced environments, including retail and hospitality. Possesses strong communication skills, demonstrating the ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Firefighter/Emergency Medical Technician
City of Fort Myers
Fort Myers, FL
02.2026 - Current
- Engaged in physical fitness training, improving personal readiness for demanding firefighting tasks.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Firefighter/Emergency Medical Technician
Charlotte County Board of County Commissioners
Punta Gorda, FL
08.2025 - 11.2025
- Responded to emergency calls, providing rapid assistance and support in high-pressure situations.
- Operated firefighting equipment, ensuring proper usage and adherence to safety protocols.
- Participated in fire prevention education programs, promoting community awareness and safety practices.
- Conducted routine inspections of fire apparatus and gear, maintaining readiness for emergency response.
Medical Transporter
Florida Medical Transport
Tampa, FL
06.2025 - 08.2025
- Ensured patient safety during transport by adhering to established protocols and guidelines.
- Assisted medical staff with loading and unloading patients, maintaining comfort and dignity throughout the process.
- Operated transport vehicles in compliance with traffic laws, ensuring timely arrivals at destinations.
- Communicated effectively with healthcare team members to coordinate efficient patient transfers.
Team Member
Dunkin' Donuts
Fort Myers, FL
05.2024 - 07.2024
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise by store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout the shift.
- Participated in training sessions for new employees when needed.
Stocker /Store Associate
TJ Max
Fort Myers, FL
11.2023 - 04.2024
- Completed receiving, stocking, returns, and other documentation accurately.
- Inspected stock for damage or defects and reported issues to management.
- Received and processed incoming shipments of merchandise.
- Followed safety procedures when handling hazardous materials or dangerous goods.
- Packed boxes for shipment using appropriate packing materials.
- Participated in physical inventories of stock on hand periodically.
Education
High School Diploma -
South Fort Myers Highschool
Fort Myers, FL05-2024
Skills
- Structural firefighting
- First aid certified
- Fire safety
- Stress tolerance and resilience
- Medical response
- Emergency response
- Emergency support
- Customer service
- Teamwork and collaboration
- Clear communication
- Cleaning
- Heavy lifting
Certification
- Fire I & Fire II Certification
- FEMA ICS-101 Certification
- FEMA ICS-200 Certification
- FEMA ICS-700 Certification
- FEMA ICS-800 Certification
- BLS and Heart Saver Certification
- EMT STATE LICENSE
- CFR - Certified First Responder
Timeline
Firefighter/Emergency Medical Technician
City of Fort Myers
02.2026 - Current
Firefighter/Emergency Medical Technician
Charlotte County Board of County Commissioners
08.2025 - 11.2025
Medical Transporter
Florida Medical Transport
06.2025 - 08.2025
Team Member
Dunkin' Donuts
05.2024 - 07.2024
Stocker /Store Associate
TJ Max
11.2023 - 04.2024
High School Diploma -
South Fort Myers Highschool
Education and Training
other