Summary
Overview
Work History
Education
Skills
Timeline
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Michael Pickett

Louisville,KY

Summary

A proven leader in evidenced based treatment and recovery centers, focusing on employee training and retention. Also passionate about helping those struggling with alcohol and drug misuse disorder recover and embrace life.

Overview

11
11
years of professional experience

Work History

Founder/ CEO

Bradley Recovery
01.2025 - Current
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
  • Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.

Partner Success Manager

Pursuecare
08.2020 - 06.2025
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.

Center Manager

Cleanse Clinic
10.2019 - 08.2020
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.

Practice Manager

Bradley Center
08.2017 - 03.2019
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.

Partner

Beall Recovery Center
08.2014 - 04.2017
  • Monitored partner performance and provided feedback on areas of improvement.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Negotiated settlements, achieving mutually satisfactory resolutions for clients involved in disputes.
  • Developed and implemented strategies to enhance partner relations.
  • Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
  • Cultivated a positive work environment within the firm by promoting collaboration among colleagues.

Education

General

Valley High School
Louisville, KY
05-1980

Skills

  • Team leadership
  • Strategic thinking
  • Marketing
  • Entrepreneurial and innovative
  • Ethics and integrity
  • Client engagement
  • Contract negotiation
  • Organizational structuring
  • Visionary leadership

Timeline

Founder/ CEO

Bradley Recovery
01.2025 - Current

Partner Success Manager

Pursuecare
08.2020 - 06.2025

Center Manager

Cleanse Clinic
10.2019 - 08.2020

Practice Manager

Bradley Center
08.2017 - 03.2019

Partner

Beall Recovery Center
08.2014 - 04.2017

General

Valley High School

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Michael Pickett