MICHAEL PIEKUTOWSKI
Stone Ridge,NY
Overview
42
42
years of professional experience
Work History
Store Manager
AUTOZONE
Kingston, New York
01.2015 - Current
- In my current role as Store Manager I took a “broken” store with sales of $2.2 million dollars and listed in the bottom 200 or a corporation of over 6000 chain stores to currently a $4.2 million dollar retail store currently in the top 20 of the corporation.
- I mended past obstacles with commercial accounts to gain their trust and develop a first to call relationship for parts which took a delivery program of 2 vehicles to currently 8.
- I'm currently a regional training store developing and promoting 4 store managers, 3 commercial managers, and 2 assistant managers to sister locations.
- From increased sales, went through 3 product expansions.
- Currently trending 2.5% up over last year in sales.
Store Manager
ADVANCE AUTO PARTS
New Paltz, New York
01.2012 - 01.2015
- I developed a team to grow overall sales through training, coaching and inspiring.
- As with my past management and promotion from the Monroe, New York store, I am working on developing the team to encourage and promote from within.
- In my tenure with AA, I have trained and promoted eight fellow General Managers, two Assistant General Managers, two Retail Parts Pros, and one Commercial Parts Pro.
- Additionally, I have opened a new store from the ground up and developed a complete staff, as well as maintained a high customer service level between both the commercial and DIY channels.
- I support my entire district and have been commended for being the first to volunteer to take on any and all new projects, with positive feedback after completion.
Store Manager
MICHAEL’S ARTS AND CRAFTS STORE
Newburgh, New York
01.2008 - 01.2011
- Responsible for managing a 24,000 square foot facility housing over 750,000 individual items with a staff of 35 associates.
- On hand replenishment through daily ordering and maintaining of merchandise from warehouses, vendors direct, and sister stores.
- Controlled all store usage expenses and maintenance.
- Obtained the highest level of customer service scores in the district two years in a row.
- Trained and promoted two internal associates to store management in sister stores.
- Increased associate moral and decreased associate turnover through fair and constant enforcement of all company policies and communication of benefits.
- Decreased loss of shrink by 1%.
General Manager
STAPLES THE OFFICE SUPERSTORE
Mount Kisco, New York
01.2002 - 01.2008
- Responsible for overall management of one of New York’s Highest Volume Office Supply Stores.
- In 2003, was promoted to General Manager of a store struggling to achieve $8.5 million in annual sales with a profit of $1.5 million.
- Through proper management and marketing techniques along with training and enforcement of company policies, the store now achieves an annual sales base of $11.5 million with 250 thousand annual customers and a profit of over $2.5 million per year.
- Additional responsibilities include: District Labor Captain in charge of overseeing and controlling store labor usage in 11 sister stores and District New Manager Trainer, responsible for training all newly hired Managers, before placement.
Store Manager
HANDY RENT-ALL
Danbury, Connecticut
01.2001 - 01.2002
- Responsible for complete management of three contractor grade equipment rental stores including outside sales and marketing answering directly to company owner.
- Duties also included overall management of the maintenance and repairs of all equipment, as well as new product purchasing.
Sales Manager
SEARS
Yorktown Heights, New York
01.2000 - 01.2001
- Overall responsibilities for entire store management specializing in home furnishings and small appliances.
- Day to day responsibilities include store management, associate management, and inventory control.
- Through 125 associates in the store we are able to achieve monthly revenues of over $1 million dollars.
Store Manager
HOMECARE AMERICA
Mohegan Lake, New York
01.1998 - 01.2000
- Reporting directly to Executive Director, I had the personal responsibility for the complete management of retail based medical facility to include, financial accountability, delivery scheduling and overall inventory control.
- Additional responsibilities included the start up of a Durable Medical Equipment Department to include training in customer wheelchair fitting from Invacare, respiratory equipment, mobility aids, Pride Scooters, seat lift chairs, certified fitter for Beierdorf-Jobst compression supports, certified Epic Plus medical software user, as well as basic processing of Medicare paperwork.
- Provided temporary store management for sister store responsible for guidance, training and leadership.
Sales Manager
STAPLES THE OFFICE SUPERSTORE
Elmsford, New York
01.1997 - 01.1998
- Responsibilities included customer relations, hiring, training, and system implementation.
- Supervised sales associates, management trainees and other managers towards the growth of the store.
- Electronic product specialist supporting the district in new product implementation, training, and guidance of other managers and associates.
- Professionally coordinated with manufacturer’s representatives on their product line.
Sales Manager
STAPLES THE OFFICE SUPERSTORE
Port Chester, New York
01.1996 - 01.1997
- Supervised the complete remodel from construction to vendor coordination to the training of all associates including technical teachings of electronic product knowledge, product display and set up and testing.
- Trained employees through situational leadership in proper customer techniques with an emphasis on providing positive customer experiences.
Operations Manager
STAPLES THE OFFICE SUPERSTORE
Yorktown Heights, New York
01.1995 - 01.1996
- This promotion included responsibility for the opening of this new store budgeted for $6 million dollars annually with an estimate of 4,000 customers served weekly.
- Specific responsibilities included the Service Desk, Copy Center, and Business Machine Departments in addition to cash handling, customer relations, set up of displays, demonstration of electronic equipment, and the cultivation of new business accounts.
Sales Representative/Business Machine Manager
STAPLES THE OFFICE SUPERSTORE
Yonkers, New York
01.1994 - 01.1995
- Started with company as Sales Associate for the Business Machine Department and was promoted to Department Manager upon completion of training and test certification.
System 2000 Branch Manager
CENTRAL PARK TEXACO
Yonkers, New York
01.1984 - 01.1994
- Started as cashier and escalated to management position in a high volume Texaco System 2000 computerized station with convenience store, car wash, and quick lube centers.
Timeline
Store Manager
AUTOZONE
01.2015 - Current
Store Manager
ADVANCE AUTO PARTS
01.2012 - 01.2015
Store Manager
MICHAEL’S ARTS AND CRAFTS STORE
01.2008 - 01.2011
General Manager
STAPLES THE OFFICE SUPERSTORE
01.2002 - 01.2008
Store Manager
HANDY RENT-ALL
01.2001 - 01.2002
Sales Manager
SEARS
01.2000 - 01.2001
Store Manager
HOMECARE AMERICA
01.1998 - 01.2000
Sales Manager
STAPLES THE OFFICE SUPERSTORE
01.1997 - 01.1998
Sales Manager
STAPLES THE OFFICE SUPERSTORE
01.1996 - 01.1997
Operations Manager
STAPLES THE OFFICE SUPERSTORE
01.1995 - 01.1996
Sales Representative/Business Machine Manager
STAPLES THE OFFICE SUPERSTORE
01.1994 - 01.1995
System 2000 Branch Manager
CENTRAL PARK TEXACO
01.1984 - 01.1994
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