Michael Pierce

• Supervised a team of 20 associates, providing coaching and training to enhance customer service and operational efficiency
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Conducted training sessions for lift equipment operation and safety protocols
• Collaborated with cross-functional teams to ensure seamless store operations.

• Assisted customers with product selection, inquiries, and purchases, consistently delivering exceptional service
• Contributed to merchandising initiatives, optimizing product displays for maximum customer engagement.
• Completed efficient store resets to prepare store for special promotions and seasonal updates

Engaged customers in a fast-paced retail environment, addressing their needs and recommending products

• Demonstrated excellent product knowledge and communication skills to drive sales.

• Efficiently organized and stocked merchandise, ensuring shelves were visually appealing and items were readily available for customers.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Consistently lifted materials weighing as much as 55 pounds.