Summary

Overview

Work History

Education

Skills

Timeline

Affiliations

Work Preference

Quote

Work Availability

Software

Hi, I’m

Michael Pierce

Granite Monument setter

Canton,TX

Summary

Proficient construction worker familiar with granite handling, preparation and site installations. Organized and reliable with excellent communication skills and a self-directed nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Industrious Monument setter with proven experience assisting with marble and granite setter deliver top-notch craftsmanship. Physically fit and tireless worker proficient in mixing mortar concrete. Cuts materials to size and cleans finished product before showing to customers. Adept at using grouting materials and adhesives, hand and power tools and specialty equipment to complete jobs. Safety-conscious and attentive to keeping work areas tidy and clean. Excellent finishing skills with strong understanding of customer service requirements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Monument setter, grounds keeper position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16

years of professional experience

Work History

National Memorial Planning

Granite

06.2016 - Current

Job overview

Enhanced granite installation quality by accurately measuring and cutting materials to fit specific spaces.
Collaborated with team members for efficient completion of projects, resulting in increased customer satisfaction.
Maintained safe work environment by following proper lifting techniques and adhering to safety protocols.
Streamlined granite fabrication process by effectively utilizing cutting-edge tools and equipment.
Assisted in the transportation of materials, ensuring timely delivery to job sites without damage or delays.
Kept workspace clean and organized, reducing potential hazards and increasing overall efficiency.
Supported project management by communicating progress updates and addressing any issues promptly.
Ensured high-quality results by inspecting final installations for flaws or imperfections before project completion.
Secured client satisfaction through diligent attention to detail, producing visually appealing end results.
Developed strong communication skills while working closely with diverse team members on various projects.
Demonstrated adaptability in handling multiple tasks simultaneously, meeting tight deadlines under pressure situations.
Consistently met client expectations through effective problem-solving abilities when faced with challenges during installations.
Increased productivity by maintaining a well-organized inventory system for tools and materials needed on-site daily.
Cultivated positive customer relationships through excellent interpersonal skills and professional attitude towards each project assignment.
Strengthened teamwork capabilities through active participation in group discussions, contributing valuable insights based on personal experiences.
Continuously refined technical skills through ongoing training sessions focused on new industry trends and best practices.
Exceeded client expectations by delivering exceptional craftsmanship, resulting in numerous referrals and repeat business.
Prepared granite by filling in chips or cracks and polishing surfaces.
Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
Cleaned, organized and prepared work areas for new installations.
Arranged or stored machines, tools and equipment.
Mixed mortar Concrete manually or using machines according to standard formulas.
Helped complete skilled work by coordinating needed supplies and equipment based on specific job requirements.
Finalized installations with sealing agents and smooth lines of caulk.
Read and understood project specifications to properly prepare grout, cleaning solutions and other mixtures.

National Memorial Planning

Granite Helper

11.2012 - 03.2014

Job overview

Enhanced granite installation quality by accurately measuring and cutting materials to fit specific spaces.
Collaborated with team members for efficient completion of projects, resulting in increased customer satisfaction.
Maintained safe work environment by following proper lifting techniques and adhering to safety protocols.
Streamlined granite fabrication process by effectively utilizing cutting-edge tools and equipment.
Assisted in transportation of materials, ensuring timely delivery to job sites without damage or delays.
Contributed to successful installations by providing precise measurements and layouts for countertops and other surfaces.
Kept workspace clean and organized, reducing potential hazards and increasing overall efficiency.
Supported project management by communicating progress updates and addressing any issues promptly.
Ensured high-quality results by inspecting final installations for flaws or imperfections before project completion.
Secured client satisfaction through diligent attention to detail, producing visually appealing end results.
Developed strong communication skills while working closely with diverse team members on various projects.
Demonstrated adaptability in handling multiple tasks simultaneously, meeting tight deadlines under pressure situations.
Consistently met client expectations through effective problem-solving abilities when faced with challenges during installations.
Increased productivity by maintaining well-organized inventory system for tools and materials needed on-site daily.
Gained hands-on experience with various types of natural stone, broadening expertise field of granite installation services.
Exceeded client expectations by delivering exceptional craftsmanship, resulting in numerous referrals and repeat business.
Prepared granite by filling in chips or cracks and polishing surfaces.
Cleaned, organized and prepared work areas for new installations.
Promoted customer satisfaction with top-notch service and support.
Followed company standards and code requirements for all jobs.
Mixed mortar, plaster and grout, manually or using machines according to standard formulas.
Arranged or stored machines, tools and equipment.
Helped complete skilled work by coordinating needed supplies and equipment based on specific job requirements.
Readied surfaces for smooth installations by removing damaged materials and correcting minor imperfections.

Sears Hometown

Sales Associate/ Warehouse

11.2010 - 09.2012

Job overview

Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
Streamlined processes within store''s operations by organizing merchandise layouts for easy access.
Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
Assisted in development and implementation of marketing initiatives to promote store events and special promotions.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Generated new sales leads to achieve and exceed monthly sales goals.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Developed strong rapport with customers and created positive impression of business.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.

National Memorial Planning

Granite Installer

09.2008 - Current

Job overview

Enhanced project efficiency by accurately measuring and cutting granite materials to fit specific spaces.
Ensured customer satisfaction with precise installations, resulting in positive reviews and referrals.
Streamlined installation processes for increased productivity and reduced labor costs.
Collaborated with team members to complete complex projects on time and within budget constraints.
Maintained a safe work environment by adhering to industry safety standards and protocols during installations.
Increased client base through exceptional craftsmanship, leading to repeat business and long-term relationships.
Assisted in the selection of high-quality granite materials for clients, ensuring a visually appealing final product.
Provided outstanding customer service throughout the entire installation process, addressing concerns promptly and professionally.
Coordinated with other construction professionals such as architects and general contractors to ensure seamless project integration of granite installations into overall design plans.
Meticulously maintained tools and equipment, reducing downtime due to malfunctions or repairs while extending their lifespan significantly.
Consistently met deadlines through effective time management skills, prioritizing tasks based on urgency without sacrificing quality standards.
Prepared granite by filling in chips or cracks and polishing surfaces.
Delivered comprehensive post-installation support, addressing any issues or concerns promptly to guarantee ultimate customer satisfaction.
Cleaned, organized and prepared work areas for new installations.
Prepared for new installations and repair work by removing original materials and debris.
Operated machines to mix mortar, thinset and grout according to standard formulas.
Used safe lifting, equipment and behavioral practices.
Achieved smooth surfaces with correct cuts and skills in polishing materials.
Planned and handled more than 30-4 installation jobs each month.
Updated logs and completed timely job paperwork.
Traveled from state to state of TX,MS,LA,AR
Maintained professionalism while at Cemetery with the customers.
Explained to customers how the process of erecting the Monument i
Explained to customers how to clean Monument and to make it last a lot longer.

Education

Trinity Valley Community College
Athens, TX

No Degree from Nursing,Band,Choir

University Overview

English

Psychology

Human Growth and Development

Biology

Band

Choir

Pharmacology

Sociology

Childhood Psychology

Anatomy and physiology I and II

Algebra 1 and 2

U. S. Army Medical Department Center And School
San Antonio, TX

No Degree Cerificate Of Completion from Medical Records

05.1998

University Overview

Canton High School
Canton, TX

High School Diploma

05.1994

University Overview

Skills

Timeline

Granite

National Memorial Planning

06.2016 - Current

Granite Helper

National Memorial Planning

11.2012 - 03.2014

Sales Associate/ Warehouse

Sears Hometown

11.2010 - 09.2012

Granite Installer

National Memorial Planning

09.2008 - Current

Trinity Valley Community College

No Degree from Nursing,Band,Choir

U. S. Army Medical Department Center And School

No Degree Cerificate Of Completion from Medical Records

Canton High School

High School Diploma

Affiliations

Affiliations

US Army Veteran OIF/OEF 2003-2004
TX Firefighters' and Fire Marshals' Association of TX
TX Volunteer Firefighter/Rescue

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

401k matchPaid time off4-day work weekTeam Building / Company RetreatsCareer advancementHealthcare benefitsFlexible work hoursWork from home optionPersonal development programsWork-life balanceCompany Culture

Quote

My Honor, My Duties and My Pleasure to serve and continue to serve in the community.

Availability

See my work availability

Not Available

Available

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Software

Office 365

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