Michael Pierce

Forward-thinking and hardworking individual, with a diplomatic communication style aimed at increasing customer engagement and satisfaction. Supporting staff with handling acquisitions in trades, street buys and used car sales. Confident in my approach to increase productivity and boosting revenue. Ability to use the necessary skills to support service issues and customer communications in order to maintain service standards. Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and daily market analysis and fluctuation. Ready to bring my management, customer service and sales skills to the Sedano Family. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. In-depth knowledge of all aspects of store operations, as well as the ability to identify and capitalize on improvement opportunities. Motivational leader with a commanding and knowledgeable demeanor. With my growth-oriented operational skills, I am dedicated in pursuing new professional challenges. Multitasker, skilled communicator, and complex problem solver. Eager to work in a management position within the Sedano Family where I can put my experience in vehicle inventory management, knowledge in market values and bringing the car in at the right price to make the most amount of profit per unit, while maintaining customer rapport. Always looking for new ways to increase revenue and improve customer satisfaction. Dealership and Parts connections. Knowledge of being able to look at a vehicle and quickly assess a base recon price for that specific trade or street buy. Authorized to work in the US for any employer

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.