Michael Piper
Richland
Summary
Results-oriented Assistant Manager with expertise in team management, employee training, and operational coordination. Skilled in conflict resolution and enhancing customer relationships, driving operational efficiency and collaboration. Experienced in facilitating communication between management and teams to ensure smooth operations and high standards. Focused on leveraging training and employee support to boost workplace productivity.
Overview
28
28
years of professional experience
Work History
Assistant Manager
KIE Supply
Kennewick
03.1998 - Current
- Managed daily operations to ensure efficient workflow and team collaboration.
- Coordinated with departments to ensure seamless operations and collaboration.
- Facilitated communication between management and team to streamline operations.
- Trained new employees on company policies and operational procedures.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Guided and supported junior staff on daily tasks and project objectives to enhance team performance.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Hamburg Senior High School
Hamburg, NY06-1994
Skills
- Operational coordination
- Customer relationship management
- Employee training
- Team management
- Employee supervision
- Conflict resolution
- Team motivation techniques
- Customer service
- Problem-solving
- Time management
- Team motivation techniques
- Data Entry
- Forklift Certified
- Class A CDL
- Data Entry
Timeline
Assistant Manager
KIE Supply
03.1998 - Current
High School Diploma -
Hamburg Senior High School