Knowledgeable IT technician with a solid background in IT support and troubleshooting. Proven ability to resolve technical issues and implement effective solutions, contributing to system efficiency. Demonstrated expertise in network management and hardware maintenance.
Overview
6
6
years of professional experience
Work History
Lacrosse Coach
Josh Marksbury
New York, New York
05.2024 - Current
Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent to competitive sports.
Promoted good sportsmanship with competing teams on- and off-field.
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
Developed and implemented training drills to improve team cohesiveness and performance.
Developed and executed drills to improve defensive and offensive skills of lacrosse players.
IT Technician
Beyond Precision Consulting
Dix Hills, New York
06.2022 - Current
Maintained and fixed office PCs, networks and mobile devices.
Set up PCs, smartboards, and microphones for use in video conferencing rooms.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Performed troubleshooting and repaired peripheral devices such as printers, scanners and landlines both residential and commercial.
Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Configured systems according to prescribed software and hardware frameworks.
Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
Electrical Technician
DSW Electric
Port Washington, New York
06.2019 - 08.2023
Worked closely with other technicians to complete projects efficiently.
Ensured that all work was completed in compliance with industry standards and regulations.
Installed electrical conduit and wiring for power, controls, and lighting.
Replaced faulty wiring, switches, and circuit breakers to reduce fire risks, boost service capacity, and increase versatility.
Tested wiring and other system parts for electrical flow and function.
Installed electrical wiring through conduits and holes in both flooring and walls.
Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
Education
Bachelor of Science - Criminology With A Minor in Computer Science
Marquette University
Milwaukee, WI
05-2026
Skills
Python coding
Strategic planning and execution
Effective communication
Critical thinking
Team building
Problem solving
Timeline
Lacrosse Coach
Josh Marksbury
05.2024 - Current
IT Technician
Beyond Precision Consulting
06.2022 - Current
Electrical Technician
DSW Electric
06.2019 - 08.2023
Bachelor of Science - Criminology With A Minor in Computer Science