Michael Plunkett
Rome
Summary
Hardworking individual with 20 years of experience in healthcare food service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dietary Production Supervisor
Rome Health
Rome
01.2021 - 05.2025
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Trained new staff on production processes and procedures.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Conferred with management and subordinates to resolve problems or complaints.
Dietary Clerk
Rome Health
Rome
01.2010 - 05.2025
- Ensured that menus were updated regularly based on availability of ingredients or changes in nutritional requirements.
- Communicated effectively with other members of the healthcare team regarding patient needs and dietary concerns.
- Accurately entered patient dietary orders into the computer system.
- Responded promptly to customer complaints or inquiries about food quality or service issues.
- Demonstrated knowledge of therapeutic diets and modified texture diets.
- Maintained records of patient meal selections and special diets.
- Assisted in inventory control, stocking, and ordering of kitchen supplies.
- Maintained routine meal schedules and serving times.
Dietary Supervisor
Rome Health
Rome
01.2010 - 01.2021
- Provided support during catering events by monitoring food temperatures and assisting with setup.
- Ordered necessary supplies, equipment and ingredients to maintain adequate inventory levels.
- Performed administrative tasks such as scheduling shifts, tracking time off requests and completing payroll paperwork.
- Monitored kitchen operations to ensure quality control and sanitation standards were met.
- Collaborated with Food Service Managers on menu planning activities.
- Ensured compliance with all safety protocols related to food handling and storage procedures.
- Assisted in food preparation, including portioning out meals as needed.
- Provided guidance and supervision to Dietary staff members, ensuring compliance with all applicable regulations.
- Evaluated food production to check whether food was being made, portioned and handled correctly.
- Delegated work to staff, setting priorities and goals.
Dietary Aide
Rome Health
Rome
03.2004 - 01.2010
- Maintained a safe working environment by following all safety protocols.
- Assembled and served meals according to specific guest requirements.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Stocked food and other supplies for main kitchen and units.
- Delivered snacks to nurse station for distribution to specific residents.
- Set up trays and food service carts to deliver food to residents.
- Ensured that all food was prepared according to established health standards.
Education
High School Diploma -
Rome Free Academy
Rome, NY06-2005
Skills
- Inventory management
- Food safety
- Customer service
- Staff supervision
- Order entry
- Menu development
- Food handling safety
- Food preparation
- Kitchen operations
- Therapeutic diets
Accomplishments
- Two time employee of the month, one time employee of the year at Rome Health
Certification
- Achieved Servsafe certification
References
References available upon request.
Timeline
Dietary Production Supervisor
Rome Health
01.2021 - 05.2025
Dietary Clerk
Rome Health
01.2010 - 05.2025
Dietary Supervisor
Rome Health
01.2010 - 01.2021
Dietary Aide
Rome Health
03.2004 - 01.2010
High School Diploma -
Rome Free Academy