Michael P Messerschmidt
Fargo
Summary
Seasoned in elevating guest experiences, I leveraged mixology expertise and a service-oriented mindset at Granite City Tool, enhancing sales through premium brand upselling and meticulous event coordination. My journey from server to manager at D’Bob’s/J. Gerrard’s Bistro showcases my adeptness in bar operations management and a knack for nurturing team growth, ensuring seamless service delivery.
Overview
40
40
years of professional experience
Work History
Sever, Bartender, Meat Slicer
Granite City Tool
Fargo
03.2024 - Current
- Completed regular bar inventories and daily requisition sheets.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Arranged bottles and glasses behind bar to make attractive displays.
- Performed opening and closing duties including restocking supplies.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Effectively multitasked within fast-paced environment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Planned and coordinated special events to boost customer numbers and profits.
- Collected and organized daily till totals and tips.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Server/ Bartender
Doolittles Woodfire Grill
Fargo
01.2008 - 08.2010
- Serve 5 tables or bartend in a very busy restaurant. Upsell Drinks and Wine and Drinks
Server, Bartender & Trainer
Smith and Wollenskys
Chicago
01.2001 - 01.2005
- Served six to nine tables at a time per shift
- Ran bar on any given shift, trained new staff on menu, beverage and computer system
Server then Trainer & Manager
D’Bob’s/J. Gerrard’s Bistro
Park Ridge
01.1996 - 01.2001
- Started as a server at D’Bob’s and I worked my way up the ranks to Manager at the new J.Gerrard’s Bistro
- At the location I managed, we opened three venues (200 seat bistro,100 seat jazz club and 300 seat banquet facility) from pre-construction, hired and trained FOH staff, controlled all beverage purchases, prepared schedules and completed payroll
Picker and Packer
Noahs Arch
Elk Grove
01.1992 - 01.1995
- Picked and Pack orders for a Pet store warehouse, built skids, loaded and unloaded trucks
Cook, Server, Bartender & Trainer
T.G.I Friday’s
Detroit & Chicago
01.1985 - 01.1992
- Server at busy locations
- In-store trainer for FOH & BOH
Education
Basset trained and certified -
01.1996
Hotel and Hospitality -
Macomb Community Collage
01.1988
Skills
- Basic accounting
- Health codes compliance
- Mixology
- Safe service compliance
- Bar restocking
- Classic cocktails
- Complex Problem-solving
- Proficient in mixology
- Anticipating guest needs
- Preparing garnishes
- Excellent judgment
- Sales expertise
- Cocktail list development
- Alcohol awareness
- Service-oriented mindset
- Salesmanship
- Extensive wine portfolio
- Customer service expertise
- Bar operations management
- Professional appearance
- Cash register operation
- Handling difficult customers
- Bar equipment use
References
Furnished upon request.
Accomplishments
Top Bartender, Highest Sale, Best inventory, My Church, Just love Life
Timeline
Sever, Bartender, Meat Slicer
Granite City Tool
03.2024 - Current
Server/ Bartender
Doolittles Woodfire Grill
01.2008 - 08.2010
Server, Bartender & Trainer
Smith and Wollenskys
01.2001 - 01.2005
Server then Trainer & Manager
D’Bob’s/J. Gerrard’s Bistro
01.1996 - 01.2001
Picker and Packer
Noahs Arch
01.1992 - 01.1995
Cook, Server, Bartender & Trainer
T.G.I Friday’s
01.1985 - 01.1992
Basset trained and certified -
Hotel and Hospitality -
Macomb Community Collage
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