Pamela Polikretis
Palmetto,FL
Summary
Accomplished Chief Operating Officer at SMG Property Management Inc, adept in strategic planning and cross-functional teamwork. Spearheaded initiatives that significantly enhanced operational efficiency and fostered a culture of continuous improvement. Negotiated cost-saving vendor contracts and championed technology adoption, driving notable revenue growth. Excelled in executive leadership and financial management, ensuring robust compliance and performance standards.
Overview
10
10
years of professional experience
Work History
Chief Operating Officer
SMG Property Management Inc
06.2018 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
Business Office Manager
Natures Food Patch
02.2015 - 04.2018
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Education
J.D. - Employment Law
Vanderbilt
Nashville, TN06.2022
MBA - Finance
University of South Florida
Tampa, FL11.2009
Bachelor of Science - Accounting
Florida State University
Tallahassee, FL05.2008
Skills
- Operations Management
- Cross-Functional Teamwork
- Strategic Planning
- Process Improvement
- Executive Leadership
- Compliance Management
- Performance Management
- Financial Management
- Human Capital Management
Timeline
Chief Operating Officer
SMG Property Management Inc
06.2018 - Current
Business Office Manager
Natures Food Patch
02.2015 - 04.2018
J.D. - Employment Law
Vanderbilt
MBA - Finance
University of South Florida
Bachelor of Science - Accounting
Florida State University
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