Michael Pollock
Phoenix,AZ
Summary
Proven AC Technician from Vent Masters, adept in air conditioning repair and customer relations, significantly enhanced system efficiency and maintained high customer satisfaction. Skilled in problem-solving and critical thinking, streamlined workflow processes, ensuring peak operational performance.
Overview
1
1
year of professional experience
Work History
AC Technician
Vent Masters
Phoenix, AZ
02.2023 - Current
- Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
- Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
- Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
- Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.
Education
High School Diploma - Liberal Arts And General Studies
Cesar Chavez High School
Laveen, AZ05.2024
Skills
- Air Conditioning Repair
- Heating Systems
- Chiller Maintenance
- System Design
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Complaint resolution
Timeline
AC Technician
Vent Masters
02.2023 - Current
High School Diploma - Liberal Arts And General Studies
Cesar Chavez High School