Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Pollock

Phoenix,AZ

Summary

Proven AC Technician from Vent Masters, adept in air conditioning repair and customer relations, significantly enhanced system efficiency and maintained high customer satisfaction. Skilled in problem-solving and critical thinking, streamlined workflow processes, ensuring peak operational performance.

Overview

1
1
year of professional experience

Work History

AC Technician

Vent Masters
Phoenix, AZ
02.2023 - Current
  • Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
  • Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
  • Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
  • Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.

Education

High School Diploma - Liberal Arts And General Studies

Cesar Chavez High School
Laveen, AZ
05.2024

Skills

  • Air Conditioning Repair
  • Heating Systems
  • Chiller Maintenance
  • System Design
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Computer Proficiency
  • Complaint resolution

Timeline

AC Technician

Vent Masters
02.2023 - Current

High School Diploma - Liberal Arts And General Studies

Cesar Chavez High School
Michael Pollock