Michael Popp
Warren,MI
Summary
Dynamic General Manager with proven success at Little Caesars, excelling in team leadership and inventory management. Spearheaded initiatives that boosted sales and enhanced customer experiences. Skilled in staff training and development, fostering a positive atmosphere while ensuring compliance with health and safety standards. Committed to driving profitability through strategic planning and execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Little Caesars
09.2021 - Current
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Developed and implemented strategies to increase sales and profitability.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Oversaw food preparation and monitored safety protocols.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
High School Diploma -
Warren Woods Tower
Warren, MI05-2021
Skills
- Inventory Management
- Team Leadership
- Staff training/development
- Administrative skills
- Sales planning and implementation
- Skilled Multi-Tasker
- Budget Management
- Prioritization and Scheduling
- Customer Experience Improvement
Certification
- Certified ServSafe Food Protection Manager, - Valid through 5/1/2028
Timeline
General Manager
Little Caesars
09.2021 - Current
High School Diploma -
Warren Woods Tower
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